Aaron's

Treated my grandmother, who was a paying customer terribly. Refused to honor the warranty they sold her and told her to “not let the door hit her on her way out”. This was done by an older sales lady that said she’d “been there for 40 years”. Happy they’re shutting down after this.

Ray is an asset to the store. Not only did he take care of all of my Mom’s needs in terms of the sales process, he found a way to connect on a personal level. He wasn’t pushy, but he found a need in every measure from selling my Mom as well as my wife and myself. It was definitely a pleasure to have Ray take care of our needs! Looking forward to doing business with Badcock again because of Ray!

Only gave one star because I cannot give 0 stars. Went to purchase furniture, got approved for 90 days same as cash. Furniture arrived 4 months later as promised. Two pieces arrived damaged. I reached out to the store and they sent replacement furniture twice without NOTICE (just showed up) and the replacement furniture was also damaged when unboxed. I’ve been inconvenienced several times and now I’m hoping to get a piece of furniture repaired. I also did not receive the 90 days same as cash. Interest started from day one. The store made an appointment with the repairman and told the store what part I needed based on a recommendation from the delivery guy….the repairman comes to the appointment without the parts. I’ve asked to have management or the owner reach out to me and I’ve heard from no one. Badcock Please don’t respond asking me to reach out to corporate cause they don’t care either and that’s why your employees don’t care. Great custom service starts from the top and so does horrible service.

My husband and I came into the Greenwood location two weeks before Christmas and saw the perfect sectional sofa we wanted for our home. The staff was very friendly Mr. Cody. There was one issue, part of the sectional had to be ordered only the display was available. The store associates called his manager for possibly allowing me to get the show room part to have a complete setup in time for Christmas. This was not an normal policy practice, but the store manager said ,”YES!” I enjoy laying on our new sectional. Thank you Badcock for wonderful Greenwood staff.

Nice hometown store with a decent selection of furnishings. The staffs nice and helpful. Their financing options are limited and the store sponsored financed interest is ridiculous! Its definitely not setup to help families! They do have a truck rental place located inside that's pretty convenient. Also, the hours are convenient for working families.