Aaron's

Just got done paying off my couch! Its such a good feeling to have flexible payments & time to do so as well. Ive never used or even been to any 'rent to own' places b4 but after this experience, If its gonna be this easy.....I'll definitely be back! Thank you to Lynn & the other staff members that have helped me thru these last 2 years from beginning to finish! Easy as ABC....123! (Feel free to discount my next purchase, haha I kidd I kidd 😆😆)

To start you can barely get anyone to answer the phone here and when they set up a delivery time it was very vague which caused us to miss the delivery when I asked them to redeliver same day they refused and said it would be an entire week before they would try to redeliver even though they still had the sectional loaded on their truck. I do not recommend

The manager there was extremely rude!! She didn’t want to help us in any kind of way and when we asked her questions she had an attitude. We ended up getting a two seat sofa tho for a good price they had on sale. The delivery drivers did NOT knock on my door or rang my doorbell, instead they sat in their truck and I had to go to their driver window. I wouldn’t have known they were there unless my boyfriend didn’t call the store and talk to the manager, even then the manager was rude once again telling me to hurry up and answer the door and that’s when I had to go to the truck and wave at them because neither of them knocked. It was the worse service I ever had. Definitely going to another location next time

I wanted to leave this review on the Eakin Road location; however they have closed and moved here. My partner and I were really hesitant to use Aaron’s, but we decided to give them a try back in December for a washer and dryer unit. I should’ve known right off the bat that they were going to be unprofessional because the old lady working the at the sales room referred to her problem customer as “retards”. It was a little strange, but we still went ahead and moved forward. When the technicians came and plugged in our equipment they shorted our fuse box causing sparks to fly out, we let that go as well, thinking it could have been an honest mistake. Well the mistakes never end, at the beginning of the month our washer stopped spinning, so we gave them a call. A technician came out to meet my fiancé. At first, the technician said it possibly was due to the tumbler having issues. He noticed the floor was wet. Yes, we had a small flood due to our sump pump having issues, but the flood NEVER touched the washer or dryers. So he changed his mind and decided that it was from the flood without looking at any of our evidence. They placed the blame on us saying our contact does not cover any damages “by the act of God.” I’m sorry, but our sump pump having issues is not “God” besides I don’t even believe in a God so why is that in a legal contract is beyond me. Why have a warranty if half of the issues are going to be regarded as an issue “under God”. Sounds like a sneaky way to get more money in my opinion. My partner was supposed to receive a call from their regional manager LAST week, so he called them on Monday to tell them to take their faulty material, and they refuse. The lady on the phone said the regional manager would call, yet here we are again with no call. At this point they can just come get our crap. We’ve never been late on the payments or anything so their dismissiveness is rather annoying. We will never do business with Aaron’s, or probably any leasing service, ever again. Every step of the way was riddled with terrible customer service and a lack of professionalism. To Aaron’s, we will not be making anymore payments so please just come get your garbage. Thank you!

The store is really clean and nicely set up. It's easy to navigate and see what they've got. The staff is very friendly and down to earth. They got my new washer and dryer installed the next day and did amazing. I didn't feel like I was talking to a robot the entire time of my purchase. I will definitely return when I make my next big furniture purchase!