Rent-A-Center
929 Concord Parkway South, Suite C, Concord, NC 28027 (704) 792-1050
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What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
929 Concord Parkway South, Suite C, Concord, NC.
Call (704) 792-1050 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours not on file
This location has not published its hours. Call (704) 792-1050 before you go.
Customer reviews
Recieveda queen size bed frame with the wrong support for the mattress, the bed was supposed to have slats but they gave me platforms which don't even open all the way up bc the bed frame has drawers at the end. Also was given a full size mattress and when I tried to communicate that I was talked down to, told ashley sends that size mattress for a queen but their website says something different. Will never ever use rent a center again
I am extremely disappointed with my experience with Rent-A-Center. At the beginning of the leasing process, everything seemed professional and accommodating. The employee was super sweet. Which I completely agree with this. The representative I spoke with , Chris which he said he was the store manager was extremely argumentative, dismissive, and unprofessional during our phone conversation. Instead of working towards a respectful resolution, the interaction felt unnecessarily confrontational and stressful. The long text messages trying to turn it on me and why he hung up and the overall communication style came across as harassing rather than helpful. He completely stressed me out while I was at work. He hung up on me once I asked for the cooperates number to resolve the matter. He stated his team was knocking on my door which was a complete lie because you need a key fob or key code to even get to my apartment. He then lied and stated that my rental agreement was expired which it was not because I was looking on the app. I tried explaining to him I made my payment because on my end the app stated I did. He quickly became dismissive. Threatening me telling me needs to come get the couch. At this point I just asked for a refund and I will call back at a reasonable time & schedule a time next week so they can come get it. As I stated to him I am currently at work and I work a 9 - 5 and 45mins away it will be impossible for us to schedule it this week. Next week will be appropriate, He then got loud with me and stated I don’t need to keep repeating myself to you. When I asked for the cooperates number he hung up. Then started texting me long paragraphs about how I am argumentative which was not true. All I replied back was screenshots of my app showing proof I paid. I called back and spoke to a different employee which stated my term agreement was not expired and I did make a payment. But I still will be ending my term with this company because it was unnecessary confrontation from the minute the store manager called me. The way he tries to talk to you in such a rude nasty matter is uncalled for.
Warning to Future Renters: I would not recommend renting from this company based on my experience. Customer service has been disappointing, and communication with management has been difficult. When I attempted to discuss my payment situation and communicate a timeline for when I could make a payment, the interaction became unproductive and argumentative rather than solution-focused. There were also inaccurate statements made regarding communication issues, which created unnecessary tension and made resolving concerns more challenging. While the company may initially present itself as professional and accommodating, my experience behind the scenes did not reflect that same level of professionalism, maturity, or customer care. I encourage prospective tenants to do thorough research before signing a lease and carefully consider whether this management style aligns with what you would want in a rental experience for yourself or your family.
I am extremely disappointed with my experience with Rent-A-Center. At the beginning of the leasing process, everything seemed professional and accommodating. However, once I entered into the lease agreement, the level of customer service drastically changed. The representative I spoke with today, Chris, was argumentative, dismissive, and unprofessional during our phone conversation. Instead of working toward a respectful resolution, the interaction felt unnecessarily confrontational and stressful. The repeated calls and overall communication style came across as harassing rather than helpful. As a customer, I believe professionalism, integrity, and respectful communication should remain consistent throughout the entire leasing experience — not just until paperwork is signed. Unfortunately, that was not my experience here. Due to the ongoing stress and lack of professionalism, I ultimately decided to have them pick up the item simply for the sake of my peace of mind. If you are looking to lease from a company that values integrity, customer respect, and professional communication, I would strongly encourage you to consider other options.
Was supposed to get my deposit back last week per the rent a center website with no effort on my part if I didn't go pick up said item. I had to call a week later and request my money back directly. Now I have to wait another week to have access to my money. 0 out of 10 wouldn't recommend
Other places to try in Concord, NC
More stores in Concord
All Concord storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Concord. The count is the Concord stores carrying it.
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.