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Great

4.1/5 (31 reviews)
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Great is a rent-to-own store located at 120 Genesee St, Utica, NY 13502. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.1/5 based on 31 reviews.

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Store Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday (Today) 9:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Products Available

furniture appliances electronics computers mattresses tires-wheels jewelry smartphones gaming

What to Expect at This Store

Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Great directly to confirm.

What to Bring

  • Valid photo ID — driver's license, state ID, or passport
  • Proof of income — recent pay stub, bank statement, or benefits letter
  • Proof of residence — utility bill, lease agreement, or mail with your address
  • Personal references — typically 3-4 contacts with phone numbers

How It Works

  1. 1 Browse in store — choose from available furniture, appliances, electronics, and more
  2. 2 Apply — no traditional credit check at most stores; approval is based on income and residency
  3. 3 Get approved — many stores offer same-day approval and immediate access to your items
  4. 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance

Typically included with rent-to-own agreements:

Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.

Customer Reviews

4.1

31 reviews

5
50%
4
0%
3
10%
2
10%
1
30%
Have you visited this store? Write a review on Google
Orlando Perez
Orlando Perez 2 months ago

✌🏽😎👍🏽 You Guys are Great‼️

Miguel R
Miguel R 3 months ago

very nice people to deal with would recommend 💯

Shauna Wilcox
Shauna Wilcox 7 months ago

Always kind and polite! Great to do business with !!

Maria Allen
Maria Allen 8 months ago

This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.

LINDA RODGERS
LINDA RODGERS 1 year ago

I’ve been scammed by these people. There was a post online for house for rent for $1500 a month. I replied to it and they told me I had to send them $100 to see the house. I did that and they told me they didn’t receive it. So they gave me a different address to send it to which I did. It shows up on my checking account. I’ve been trying to get a hold of them again, but they don’t answer. Do not reply to this ad.

Andrew Watson
Andrew Watson 1 year ago

Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.

I-DO-REVIEWS
I-DO-REVIEWS 3 years ago

Great place, great customer service. I always have a positive experience here. Besides supporting a local bank, I like using this bank as a sign of appreciation for what they do for this city, such things as a New year's eve event and much more. I highly recommend this bank for everyone.

Randy Brown
Randy Brown 3 years ago

You're getting one star because I can't give you negative stars. I've been with this bank for years. Time to change that. For the third time now I have been given the pleasant surprise of having my visa card blocked from use. No calls, no letter, no mails. This time, after verifying the balance for funds available, I pulled in to the gas pumps ready to go... Not. The teller machine says error- do not honor. Now I've pumped gas and don't have cash to pay for it. Lucky I have good friends, helped me prevent a theft charge. Odds of fixing whatever the bank has done at this hour, absolute zero. This is not going to happen again.

Fred Covey Jr
Fred Covey Jr 3 years ago

Great Rentals rents to one person and when that person leaves u they stick you with that person's rental bill which isn't right at all I never rented the furniture nor the bed my ex did and up and left me now they sticking me with her bill of $1200 so since I have to pay off someone else's bill I'll never deal with Great Rentals again never the worse place ever!!!!!!!

Bruce Brodsky
Bruce Brodsky 9 years ago

I am a long time customer of Bank of Utica, for my personal savings as well as a volunteer for a nonprofit that keeps accounts here. The services are efficient and staff are like friends. Have always recommended to others looking for a family bank or business partner.

Reviews from Google
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More Rent-to-Own Stores in Utica, NY

Frequently Asked Questions

Great offers furniture, appliances, electronics, computers, mattresses, tires-wheels, jewelry, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary — contact the store directly to confirm current inventory.

Great is located at 120 Genesee St, Utica, NY. Check the store hours listed above for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Great, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Great directly to confirm their specific requirements.

Rent-to-own agreements generally allow you to return items at any time without penalty, though you will not receive a refund for payments already made. Policies vary by store — contact Great to review their specific return and early buyout terms.

You can contact the store directly by calling (315) 797-2700 or visiting in person at 120 Genesee St, Utica, NY.

Data Accuracy Notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Great or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Great is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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