Last checked 1 week ago
Rent-A-Center
85 Genesee St, Auburn, NY 13021
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
85 Genesee St, Auburn, NY 13021
Get directionsPhone
(315) 253-2121Customer reviews
51 reviews
BREACH OF PEACE all of you came to my house threatening us and that botch LEXI put her hands on my 12 year old son to try and push her way through. to get the stuff we had and what's crazy is I only owed 69 dollars to them lmfao . And the night before they called me and set up a double payment with there worker and he failed to communicate so they showed up to my house.And they had the auburn police try and threatening us of arrest if we do not return them and they ended up taking our fridge from are kids. These guys are the lowest of low and there will be justice!!! WE HAVE IT ALL ON VIDEO
BREACH OF PEACE all of you came to my house threatening us and that botch LEXI put her hands on my 12 year old son to try and push her way through. to get the stuff we had and what's crazy is I only owed 69 dollars to them lmfao . And the night before they called me and set up a double payment with there worker and he failed to communicate so they showed up to my house.And they had the auburn police try and threatening us of arrest if we do not return them and they ended up taking our fridge from are kids. These guys are the lowest of low and there will be justice!!! WE HAVE IT ALL ON VIDEO
I love the location in Auburn on Genesee street, Lexi always takes good care of me, I have no complaints. I highly recommend
I love the location in Auburn on Genesee street, Lexi always takes good care of me, I have no complaints. I highly recommend
The manager are very nice ppl and I will help the with the washer and dryer I want I will continue coming here thank you guess ๐
These people are trash. I paid two months in advance for a bed for my grandma who was recovering from a broken hip. On the day of delivery, it came up that she may need a specific hospital bed instead, so we almost did not take delivery. We took it because we were assured that I would be refunded for the weeks we didn't use since we did not know how long she would need it. My grandma needed the bed because she couldn't go upstairs, so we were told even if we had to return it in a few days (while we figured out a hospital bed) I would just be charged for the week and would be refunded for the weeks we did not use it. My grandmother died and we returned the bed after just a few weeks. After calling several times, Rent A Center's store manager told me today they do not do refunds. Clearly I was upset over this, and he continued to threaten to hang up the phone and not help me. I asked several times what they were going to do about the situation, he kept saying "nothing". After the third or fourth time I finally hung up the phone and will dispute this with my credit card company. Stay away from these people. They lied just so we would take delivery.
These people are trash. I paid two months in advance for a bed for my grandma who was recovering from a broken hip. On the day of delivery, it came up that she may need a specific hospital bed instead, so we almost did not take delivery. We took it because we were assured that I would be refunded for the weeks we didn't use since we did not know how long she would need it. My grandma needed the bed because she couldn't go upstairs, so we were told even if we had to return it in a few days (while we figured out a hospital bed) I would just be charged for the week and would be refunded for the weeks we did not use it. My grandmother died and we returned the bed after just a few weeks. After calling several times, Rent A Center's store manager told me today they do not do refunds. Clearly I was upset over this, and he continued to threaten to hang up the phone and not help me. I asked several times what they were going to do about the situation, he kept saying "nothing". After the third or fourth time I finally hung up the phone and will dispute this with my credit card company. Stay away from these people. They lied just so we would take delivery.
Andy and anthony were extremely helpful I was worried about finding the best price and they helped me fine something in my price range. They were very professional and understanding. They reassured that it was the best price they could give me. And any time that I have had deliveries it was Jacob and trey that deliver I hope to see those polite young men again!
Andy and anthony were extremely helpful I was worried about finding the best price and they helped me fine something in my price range. They were very professional and understanding. They reassured that it was the best price they could give me. And any time that I have had deliveries it was Jacob and trey that deliver I hope to see those polite young men again!
The AC is on full blast and it was amazing cuz it was so hot outside! Super friendly staff. They're very informative and helpful. And if they don't have what you've found online they will go out of their way to get it for you. When they delivered everything they were very clean, careful, and respectful
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