Rent-A-Center

Closed ยท Opens Monday 10 AM 4.2 (51 reviews) on Google

85 Genesee St, Auburn, NY 13021

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Rent-A-Center is located at 85 Genesee St, Auburn, NY. Check the store hours listed on this page for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (315) 253-2121 or visiting in person at 85 Genesee St, Auburn, NY.

Hours

Monday 10:00 AM โ€“ 6:00 PM
Tuesday 10:00 AM โ€“ 6:00 PM
Wednesday 10:00 AM โ€“ 6:00 PM
Thursday 10:00 AM โ€“ 6:00 PM
Friday 10:00 AM โ€“ 6:00 PM
Saturday (Today) 10:00 AM โ€“ 6:00 PM
Sunday Closed

Location

85 Genesee St, Auburn, NY 13021

Get directions

Customer reviews

4.2
Based on 51 Google reviews
4.2

51 reviews

5
60%
4
0%
3
0%
2
0%
1
40%
Have you visited this store? Write a review on Google
William Leonard
William Leonard 1 month ago

BREACH OF PEACE all of you came to my house threatening us and that botch LEXI put her hands on my 12 year old son to try and push her way through. to get the stuff we had and what's crazy is I only owed 69 dollars to them lmfao . And the night before they called me and set up a double payment with there worker and he failed to communicate so they showed up to my house.And they had the auburn police try and threatening us of arrest if we do not return them and they ended up taking our fridge from are kids. These guys are the lowest of low and there will be justice!!! WE HAVE IT ALL ON VIDEO

William Leonard
William Leonard 1 month ago

BREACH OF PEACE all of you came to my house threatening us and that botch LEXI put her hands on my 12 year old son to try and push her way through. to get the stuff we had and what's crazy is I only owed 69 dollars to them lmfao . And the night before they called me and set up a double payment with there worker and he failed to communicate so they showed up to my house.And they had the auburn police try and threatening us of arrest if we do not return them and they ended up taking our fridge from are kids. These guys are the lowest of low and there will be justice!!! WE HAVE IT ALL ON VIDEO

Tara
Tara 8 months ago

I love the location in Auburn on Genesee street, Lexi always takes good care of me, I have no complaints. I highly recommend

Tara
Tara 8 months ago

I love the location in Auburn on Genesee street, Lexi always takes good care of me, I have no complaints. I highly recommend

Gabriela Thomas

The manager are very nice ppl and I will help the with the washer and dryer I want I will continue coming here thank you guess ๐Ÿ˜Š

Bert Van der Werff
Bert Van der Werff 1 year ago

These people are trash. I paid two months in advance for a bed for my grandma who was recovering from a broken hip. On the day of delivery, it came up that she may need a specific hospital bed instead, so we almost did not take delivery. We took it because we were assured that I would be refunded for the weeks we didn't use since we did not know how long she would need it. My grandma needed the bed because she couldn't go upstairs, so we were told even if we had to return it in a few days (while we figured out a hospital bed) I would just be charged for the week and would be refunded for the weeks we did not use it. My grandmother died and we returned the bed after just a few weeks. After calling several times, Rent A Center's store manager told me today they do not do refunds. Clearly I was upset over this, and he continued to threaten to hang up the phone and not help me. I asked several times what they were going to do about the situation, he kept saying "nothing". After the third or fourth time I finally hung up the phone and will dispute this with my credit card company. Stay away from these people. They lied just so we would take delivery.

Bert Van der Werff

These people are trash. I paid two months in advance for a bed for my grandma who was recovering from a broken hip. On the day of delivery, it came up that she may need a specific hospital bed instead, so we almost did not take delivery. We took it because we were assured that I would be refunded for the weeks we didn't use since we did not know how long she would need it. My grandma needed the bed because she couldn't go upstairs, so we were told even if we had to return it in a few days (while we figured out a hospital bed) I would just be charged for the week and would be refunded for the weeks we did not use it. My grandmother died and we returned the bed after just a few weeks. After calling several times, Rent A Center's store manager told me today they do not do refunds. Clearly I was upset over this, and he continued to threaten to hang up the phone and not help me. I asked several times what they were going to do about the situation, he kept saying "nothing". After the third or fourth time I finally hung up the phone and will dispute this with my credit card company. Stay away from these people. They lied just so we would take delivery.

Kayleigh Del Favero
Kayleigh Del Favero 2 years ago

Andy and anthony were extremely helpful I was worried about finding the best price and they helped me fine something in my price range. They were very professional and understanding. They reassured that it was the best price they could give me. And any time that I have had deliveries it was Jacob and trey that deliver I hope to see those polite young men again!

Kayleigh Del Favero

Andy and anthony were extremely helpful I was worried about finding the best price and they helped me fine something in my price range. They were very professional and understanding. They reassured that it was the best price they could give me. And any time that I have had deliveries it was Jacob and trey that deliver I hope to see those polite young men again!

Heather
Heather 4 years ago

The AC is on full blast and it was amazing cuz it was so hot outside! Super friendly staff. They're very informative and helpful. And if they don't have what you've found online they will go out of their way to get it for you. When they delivered everything they were very clean, careful, and respectful

Rating from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.