39 Genesee St
Auburn, NY 13021
Rent-A-Center
Rent-A-Center is a rent-to-own store located at 85 Genesee St, Auburn, NY 13021. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.3/5 based on 50 reviews.
Phone
(315) 253-2121Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
50 reviews
I love the location in Auburn on Genesee street, Lexi always takes good care of me, I have no complaints. I highly recommend
The manager are very nice ppl and I will help the with the washer and dryer I want I will continue coming here thank you guess 😊
These people are trash. I paid two months in advance for a bed for my grandma who was recovering from a broken hip. On the day of delivery, it came up that she may need a specific hospital bed instead, so we almost did not take delivery. We took it because we were assured that I would be refunded for the weeks we didn't use since we did not know how long she would need it. My grandma needed the bed because she couldn't go upstairs, so we were told even if we had to return it in a few days (while we figured out a hospital bed) I would just be charged for the week and would be refunded for the weeks we did not use it. My grandmother died and we returned the bed after just a few weeks. After calling several times, Rent A Center's store manager told me today they do not do refunds. Clearly I was upset over this, and he continued to threaten to hang up the phone and not help me. I asked several times what they were going to do about the situation, he kept saying "nothing". After the third or fourth time I finally hung up the phone and will dispute this with my credit card company. Stay away from these people. They lied just so we would take delivery.
Andy and anthony were extremely helpful I was worried about finding the best price and they helped me fine something in my price range. They were very professional and understanding. They reassured that it was the best price they could give me. And any time that I have had deliveries it was Jacob and trey that deliver I hope to see those polite young men again!
The AC is on full blast and it was amazing cuz it was so hot outside! Super friendly staff. They're very informative and helpful. And if they don't have what you've found online they will go out of their way to get it for you. When they delivered everything they were very clean, careful, and respectful
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Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.