Aaron's

My partner Chase and I have bought quite a bit from Aarons; our dishwasher broke - the loaner was damaged, and the repair center broke ours in the repair center. Aarons did swap it out with a new one. Fireplace TV stand the fireplace insert has broken, burning at power outlet. We were assured the insert would be swapped out. We waited some time and made payments on our leases in good faith. We were told later on that our account had all payments on hold and deferred until our issues were resolved. I was hospitalized for my heart while replacement had delivery attempt with my partner. He called Aarons back and was told that the manager was busy and she would call back to schedule a delivery. We were never called back to schedule this redelivery. We gave best effort at initiating contact several times each time nobody at store was available and we were told would call us back. We are now sitting on merchandise that we are told has deferred payment until new insert is installed, or a replacement is delivered, nobody calling us to deliver said merchandise, but now they are calling about payment? When will we get the replacement fireplace tv stand? Holding to original statement made by Aarons employee that we are on deferred payment on whole account until this is resolved. Haven't been told otherwise. So some of this is confusing. No answers. Just promised callbacks.

My partner Chase and I have bought quite a bit from Aarons; our dishwasher broke - the loaner was damaged, and the repair center broke ours in the repair center. Aarons did swap it out with a new one. Fireplace TV stand the fireplace insert has broken, burning at power outlet. We were assured the insert would be swapped out. We waited some time and made payments on our leases in good faith. We were told later on that our account had all payments on hold and deferred until our issues were resolved. I was hospitalized for my heart while replacement had delivery attempt with my partner. He called Aarons back and was told that the manager was busy and she would call back to schedule a delivery. We were never called back to schedule this redelivery. We gave best effort at initiating contact several times each time nobody at store was available and we were told would call us back. We are now sitting on merchandise that we are told has deferred payment until new insert is installed, or a replacement is delivered, nobody calling us to deliver said merchandise, but now they are calling about payment? When will we get the replacement fireplace tv stand? Holding to original statement made by Aarons employee that we are on deferred payment on whole account until this is resolved. Haven't been told otherwise. So some of this is confusing. No answers. Just promised callbacks.

Alicia, Beth ,and Iris are absolutely fantastic. Currently renting a laptop from them. Alicia is very knowledgeable about all their products. She absolutely will answer all my questions about products, she's super friendly and even takes the time to print out a price comparison and tailoring it to show the best payment options for me. Highly recommend Aaron's.

Alicia, Beth ,and Iris are absolutely fantastic. Currently renting a laptop from them. Alicia is very knowledgeable about all their products. She absolutely will answer all my questions about products, she's super friendly and even takes the time to print out a price comparison and tailoring it to show the best payment options for me. Highly recommend Aaron's.

I got an excellent deal on the JBL 5.1 Surround sound. The employee that helped me was amazing. Super friendly and helpful. The ease of purchasing the product was great. Customer service was outstanding. She deserves a promotion and a raise!

I got an excellent deal on the JBL 5.1 Surround sound. The employee that helped me was amazing. Super friendly and helpful. The ease of purchasing the product was great. Customer service was outstanding. She deserves a promotion and a raise!

Lady manager sucks Listen to me I bought a washer and dryer from them. Paid for 2 years had a 6 month warranty on it and my washer just blew. I called them to find out what to do and all they could. Do was offer me a new washer to pay 4 for $2000 and have it blow again in 6 months after I pay it off. I don't think so. This place, I would never rent from them again. And I wouldn't recommend them to anybody. They're awful. Don't even bother go somewhere else. Go to Rent A Center.

Lady manager sucks Listen to me I bought a washer and dryer from them. Paid for 2 years had a 6 month warranty on it and my washer just blew. I called them to find out what to do and all they could. Do was offer me a new washer to pay 4 for $2000 and have it blow again in 6 months after I pay it off. I don't think so. This place, I would never rent from them again. And I wouldn't recommend them to anybody. They're awful. Don't even bother go somewhere else. Go to Rent A Center.

Well let me begin by saying I'm not very happy it's been 3 to 4 weeks and still no living room set this wensday will be the 4th attempt to to get a set to fit. I paid my first month and now I'm told it's not. So on the 1st or 3rd what ever day is my auto payment goes it better have minessed of my first payment and I expect the coffee and end tables that I was promised at no cost because of the very bad mix-up it totally isn't my fault and I am very much upset I have to get something totally different from what I want because they seem to have a problem getting them into my apartment

I had called a week in advance to cancel an auto payment and schedule my furniture to be picked up. The furniture was picked up promptly and the gentlemen did a great job. However the payment, that I had cancelled, for the furniture I no longer had, still came out. I had to call and request that the funds be reimbursed. 2 weeks later the funds still hadn't been refunded. I called the and was told I would need to wait a few more days and Scott wasn't really sure when I would get my money back. I tried to explain to Scott that I had already been waiting weeks for money to be returned to me that I had never authorized/canceled in advance in the first place. I explained I needed the $149.99 for other bills I have scheduled to be paid that are legit and i needed the money immediately since this payment was not supposed to be taken in the first place. Scott then told me he wouldn't be scolded like a child and didn't know when I would recieve the money back it's out of his hands and then hung up on me. I called back and he hung up on me again. He was very unprofessional and uncaring, even after I explained the I needed MY money, that should not have been taken, for other commitments. I will never do business with Aaron's again if this is how you allow your employees to treat customers. I will also be sure to refer anyone I know away.