Rent-A-Center

Worst customer service I’ve ever received even at McDonald worst unhappy employees can do better I paid my living room set off I gotten two of those in my year with rent center then I’ve gotten fours bedrooms sets but one my last item I had one more payment around 183 the month before I made double payment so I didn’t plan need to pay it on the due date well I got bunch calls saying I missed a payment I told the dude that I didn’t he argued with me and then while I only had one small payment left then I would be the owner while I wasn’t home he had a team pick up and take my stuff and then deleted all records of payment through my account I don’t know how he got away with this I also had insurance at the time and was on unemployment which with benefits I claims they gave me the runaround I would have been lifetime customer and kept buying from rent center yeah that guy got my paid off items and hope he enjoys them but that wrote me off as customer what he did seem it would be illegal been erased all my recorded payments because he seen I made double payment I do however still have banks statements so

Worst customer service I’ve ever received even at McDonald worst unhappy employees can do better I paid my living room set off I gotten two of those in my year with rent center then I’ve gotten fours bedrooms sets but one my last item I had one more payment around 183 the month before I made double payment so I didn’t plan need to pay it on the due date well I got bunch calls saying I missed a payment I told the dude that I didn’t he argued with me and then while I only had one small payment left then I would be the owner while I wasn’t home he had a team pick up and take my stuff and then deleted all records of payment through my account I don’t know how he got away with this I also had insurance at the time and was on unemployment which with benefits I claims they gave me the runaround I would have been lifetime customer and kept buying from rent center yeah that guy got my paid off items and hope he enjoys them but that wrote me off as customer what he did seem it would be illegal been erased all my recorded payments because he seen I made double payment I do however still have banks statements so

Michael was amazing helping me out today! He is truly amazing. If anyone needs anything! GO see MICHAEL

Tho place was horrible and both of the guys there are rue and lied and said they called my phone and they never called me at all then when I called back just saying I want to reorder the couch they had a attitude the guy was in the back ground yelling at at me . I don’t recommend this location they are not professional at all .

Tho place was horrible and both of the guys there are rue and lied and said they called my phone and they never called me at all then when I called back just saying I want to reorder the couch they had a attitude the guy was in the back ground yelling at at me . I don’t recommend this location they are not professional at all .

Great customer service. Took awhile to find the type of dryer I needed and the store manager went above and beyond, they've been a great help and patient with me through the entire process and have been very helpful with any issues I've run into

Great customer service. Took awhile to find the type of dryer I needed and the store manager went above and beyond, they've been a great help and patient with me through the entire process and have been very helpful with any issues I've run into

This is an unfavorable situation no delivery today. Had to call after waiting 3 hours. They said they would be there. Brandon said. This transaction is not going to happen . They don't have any staffing. This week computers and phones were offline. The corporate office needs to take the Wheel . Cancel my order. No transaction.

This is an unfavorable situation no delivery today. Had to call after waiting 3 hours. They said they would be there. Brandon said. This transaction is not going to happen . They don't have any staffing. This week computers and phones were offline. The corporate office needs to take the Wheel . Cancel my order. No transaction.

If I can give o I would. I have been dealing with rent a center for years, but this location has bad communication problems.the manager Tara is very unprofessional and make excuse for her delivery guy making mistakes and not checking the furniture. I discovered that my zipper pillow cushions didn't work on one of my couches and I immediately contact the delivery guy. Well they claimed that a person will be out within a week to look at it and fix it. Nothing happened in a week. The next week, same thing. But when my payment was due they didn't hesitate to contact me. Which I paid both my payments since I had the furniture. It's like when you patient and expect them to handle the issue ,it's no communication. If you get irritated with them not doing there job or call them out on something they said they was going to do, You wrong!! So instead they rather not apologize and claim you the problem when all I want is my zippers fixed that clearly wasn't damaged due on my part. I can't use one side of my couch because I'm afraid the stuffing is going to come out of the part that is attached. First time I ever had a problem with the company. I got hung up on 30 plus times because the manager refused to hear my mouth about them being unprofessional.The manager Tara claimed she was transferring me to cooperate but how you going to do that when customer service is closed on Saturday and Sunday. It was no way of me leaving a message speaking with someone. She even with as far as saying she was going to call the police in the background with her employee before she hung up the phone. Call the police because I keep calling concerning my zippers. That's crazy!! She make it seem like I was threatening her life or something crazy like that. I only threatening to call cooperate for the bad communication and not sticking to what they told me. I really was told a week and today I was told 3 to 6 weeks. Like be honest and stop saying one thing one week and the next week one week, and now 3 to 6 weeks. Correct me if I'm wrong but the contract say..if you damaged the product you are responsible. So what happens when you not responsible. It's no wear and tear. Brand new furniture and not used. No holes or anything. It's just a zipper problem.