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Rent-A-Center

3.8 (76 reviews) on Google

1528 E 23rd St S, Independence, MO 64055

Call (816) 254-1234 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (816) 254-1234 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (816) 254-1234 or visiting in person at 1528 E 23rd St S, Independence, MO.

Location

1528 E 23rd St S, Independence, MO 64055

Get directions

Customer reviews

3.8

76 reviews

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80%
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Have you visited this store? Write a review on Google
Mrs. Jenn
Mrs. Jenn 4 months ago

I love Rent-A-Center on 23rd and Lee's Summit road they are wonderful we have been going there for years as long as you pay your bill you're good

Mrs. Jenn
Mrs. Jenn 4 months ago

I love Rent-A-Center on 23rd and Lee's Summit road they are wonderful we have been going there for years as long as you pay your bill you're good

Shandi Pebley
Shandi Pebley 10 months ago

Great deals and when you're in the pinch they certainly help you

Shandi Pebley
Shandi Pebley 10 months ago

Great deals and when you're in the pinch they certainly help you

Tina Gregoire
Tina Gregoire 1 year ago

When my washer went out I decided to shop around and Aaron's didn't like to split a washing machine and dryer up ok so that was 1st issue 2nd issue was paying for it and never could deliver for 3 weeks ,So I stumbled on rent a center on 23rd and couldn't be happier ,I never did go into the store started online they called and went threw the verification process with me at home done on the cell phone since I was sick and loving it washer was delivered immediately the next day as promised.I can't speak for other rent a centers but 23rd has it and thank u Mitzi she makes sure your happy and your process goes smooth .Couldn't be happier thanks

Tina Gregoire
Tina Gregoire 1 year ago

When my washer went out I decided to shop around and Aaron's didn't like to split a washing machine and dryer up ok so that was 1st issue 2nd issue was paying for it and never could deliver for 3 weeks ,So I stumbled on rent a center on 23rd and couldn't be happier ,I never did go into the store started online they called and went threw the verification process with me at home done on the cell phone since I was sick and loving it washer was delivered immediately the next day as promised.I can't speak for other rent a centers but 23rd has it and thank u Mitzi she makes sure your happy and your process goes smooth .Couldn't be happier thanks

Jerry Mulkey
Jerry Mulkey 1 year ago

I have been a loyal rent a center customer for almost a year now. I have paid off a TV, and still currently paying off 2 more items. I recently got approved for, and paid my first payment on a new tv, that was supposed to be delivered today. I moved a month ago and updated my address with them twice and they still attempted to deliver to my old address. So the store manger Joe Melvin had me come in to the store to “update my file”. When I get there he says there was a living room set rented in my name back in 2016-2017 that I have no knowledge about and insisted that I pay 1500 dollars to pick up my tv. Something is definitely fishy because I never rented anything from rent a center until last year. And why is this just now being brought to my attention instead of a year ago when I first applied for my items? There is a mistake in their system or it was fraud. Either way it shouldn’t have any bearing on me picking up my tv that I’ve already paid my first payment on, on an account I’ve been paying on for a year. I left feeling very disrespected because I pay my bills on time every time and if it was truly me, I would pay the money. But I am NOT paying for something that I do not own. Everyone else there has been very nice and helpful except Joe who was very rude. I am escalating this to corporate. I hope they can fix this issue, or they will be losing a reliable customer. I will have no problem taking my business elsewhere if this can’t be resolved

Jerry Mulkey
Jerry Mulkey 1 year ago

I have been a loyal rent a center customer for almost a year now. I have paid off a TV, and still currently paying off 2 more items. I recently got approved for, and paid my first payment on a new tv, that was supposed to be delivered today. I moved a month ago and updated my address with them twice and they still attempted to deliver to my old address. So the store manger Joe Melvin had me come in to the store to “update my file”. When I get there he says there was a living room set rented in my name back in 2016-2017 that I have no knowledge about and insisted that I pay 1500 dollars to pick up my tv. Something is definitely fishy because I never rented anything from rent a center until last year. And why is this just now being brought to my attention instead of a year ago when I first applied for my items? There is a mistake in their system or it was fraud. Either way it shouldn’t have any bearing on me picking up my tv that I’ve already paid my first payment on, on an account I’ve been paying on for a year. I left feeling very disrespected because I pay my bills on time every time and if it was truly me, I would pay the money. But I am NOT paying for something that I do not own. Everyone else there has been very nice and helpful except Joe who was very rude. I am escalating this to corporate. I hope they can fix this issue, or they will be losing a reliable customer. I will have no problem taking my business elsewhere if this can’t be resolved

kush 420
kush 420 7 years ago

General manager Ethan is probably one of the best I've seen he's real professional and will make sure you're well taken care of. He's so adamant about his customers that he will remember you by name and greet you as you walk in . Very pleased with his service thank you!

Claudette Henson
Claudette Henson 8 years ago

We rented an entire living room set plus a big screen TV. They delivered the next day on time! Love the furniture but they are expensive. Weekly payments are a blessing and a curse at the same time but when you need descent furniture and don't have thousands of dollars to spend at once this is the best option. It's so much more comfortable hanging out at home now.

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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