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Rent-A-Center

261 E Main St, Westfield, MA 01085 (413) 579-8039
3.3 out of 5 stars, 36 Google reviews 3.3 (36 Google reviews) How rankings work Confirmed Nov 1, 2026
On the floor here
Furniture Appliances Electronics Computers Mattresses Smartphones
Inside Rent-A-Center
Rent-A-Center photo
Rent-A-Center photo
Rent-A-Center photo
Rent-A-Center photo

Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.

What this store carries

These are the categories this Rent-A-Center carries. Call the store for current prices and terms.

Furniture
Living room and bedroom sets, sofas, tables
Appliances
Washers, dryers, refrigerators, ranges
Electronics
TVs, sound systems, home theater
Computers
Laptops and desktops
Mattresses
Mattress sets, all sizes
Smartphones
Smartphones and tablets
Gaming
Consoles and accessories

This location

261 E Main St, Westfield, MA.

Call (413) 579-8039 Get directions

Rent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.

Before you go in

Bring a photo ID and something that shows your income, like a pay stub.
Ask what the payment is, how many payments there are, and what the total comes to.
Ask what the item costs if you pay it off in the first 90 days.
Read the agreement before you sign it, and take a copy home.

How rent-to-own leases usually work

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Usually not required

Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (413) 579-8039 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (413) 579-8039 or visiting in person at 261 E Main St, Westfield, MA.

Hours and how to get there

Hours not on file

This location has not published its hours. Call (413) 579-8039 before you go.

Where to find it
261 E Main St Westfield, MA 01085

Customer reviews

3.3 out of 5 stars, 36 Google reviews 3.3 36 · Google
Have you visited this store? Write a review on Google
Romick
Romick 6 months ago

Excellent customer service. Very polite and understanding

Melissa Brown
Melissa Brown 1 year ago

This new store manager that replaced Jose ABSOLUTELY SUCKS AT CUSTOMER SERVICE!!!!!!!!!!! 100%!!! Sold my boyfriend a defective "brand new air conditioner" maybe a month ago- the thing was still under warranty. It stopped blowing cold air- filter is clean, was shooting ice chunks out.... She said it's our fault we ran it too much- last week we had an excessive heat warning for three days in a row. That piece of crap air conditioner should have handled that. All we did was run it because it is dangerously hot outside. Now this manager is refusing to give us a working one because there are NONE in the district- should be their job to make sure they are fully stocked for the summer, oh and did I forget to mention IT WAS STILL UNDER WARRANTY?! This store sucks- the manager has no customer service skills at all and after all of this you guys are losing two customers that spent a lot of money through you guys because of your new manager. ******UPDATE!!!! They delivered a different AC unit and this manager instructed the delivery driver NOT TO HELP PUT IT TOGETHER OR INSTALL it. She proceeded to tell my boyfriend on the phone "usually I back up my customers but you lodged a complaint." It's 90° in here. My boyfriend just went into cardiac arrest last summer now he's trying to put this thing together

Tracy Degray
Tracy Degray 1 year ago

I will never do business with this store ever again. I had year lease been over a year. I get an email saying I owe $140 then a few days later I’m told i owe $180. Now I’m told my account is expired and I have to return something that’s paid off. Jose total bad management. Surprise they sent still get business. For now on if I want anything will go Aaron. Rent a Center lost mine my family and friends business forever. Believe me I tell everyone how bad I’m treated by a business.

Jessica Nelson
Jessica Nelson 3 years ago

I have used Rent-a-Center in the past and this is BY FAR the worst one and I will never go back. Very POOR communication. Was told that auto-payments come out and then the last one would finish off. Then when seeing that payments were still being taken out after being "paid off" I called. They told me i have to give permission to have the last payment taken out. I was never told I have to call for the last payment. Then they jumped my bill up twice the amount that was actually due. I have never had this kind of issue before and I will not be going back. Very disappointed

Erin Leigh
Erin Leigh 5 years ago

I have been renting from Store 4317 for several years. Jose R. has gone above & beyond for me & my family whenever I've needed anything or when I've run into financial problems. Jose R. worked with me to get me back on track. He's extremely hard working and very professional. Jose R. always been a pleasure to talk too, and very polite. I had recent issue with my account and Jose fixed it immediately for me, he deserves a promotion. He was absolutely amazing. Not bad on the eyes either(personal opinion).

SN lopez
SN lopez 5 years ago

Loved my experience here!! Super friendly and knowledgeable staff - they made me feel welcome and comfortable and definitely go the extra mile to make sure I get the product I'm looking for. I wanted a specific laptop with an Intel processor and that's exactly what I got. I am very happy with the service provided and I love my new computer desk and laptop. Will definitely be back in the future!

Keep looking

Other places to try in Westfield, MA

More stores in Westfield

All Westfield stores

Nearest first. The figure is that store's own Google rating.

Listings and rankings on VRTO are never paid for. How rankings work

Categories at this store

Each opens that category across Westfield. The count is the Westfield stores carrying it.

Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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