Rent-A-Center

I want to take a moment to share a genuinely great experience I had with Rent-A-Center. In a world where customer service can sometimes feel rushed or transactional, this experience stood out in a real way. From the moment I walked in, I was treated like a priority—not just another customer, but someone whose time, needs, and situation actually mattered. The team took the time to walk me through my options, answer my questions, and make sure I felt comfortable with my decision. There was no pressure, just real support and professionalism. On top of that, I was able to get $50 off my purchase and found a washer for under $500, which made a huge difference for me. It’s not just about saving money—it’s about feeling respected and taken care of during the process. Moments like that go a long way, especially when you’re making important purchases for your home. It reminded me that good service still exists and that there are businesses out there that truly value their customers. I’m grateful for the experience, and I’d genuinely encourage anyone looking for appliances or flexible purchasing options to give them a try. You might walk in expecting a simple transaction, but you could walk out feeling appreciated—and that’s something that shouldn’t go unnoticed.

I want to take a moment to share a genuinely great experience I had with Rent-A-Center. In a world where customer service can sometimes feel rushed or transactional, this experience stood out in a real way. From the moment I walked in, I was treated like a priority—not just another customer, but someone whose time, needs, and situation actually mattered. The team took the time to walk me through my options, answer my questions, and make sure I felt comfortable with my decision. There was no pressure, just real support and professionalism. On top of that, I was able to get $50 off my purchase and found a washer for under $500, which made a huge difference for me. It’s not just about saving money—it’s about feeling respected and taken care of during the process. Moments like that go a long way, especially when you’re making important purchases for your home. It reminded me that good service still exists and that there are businesses out there that truly value their customers. I’m grateful for the experience, and I’d genuinely encourage anyone looking for appliances or flexible purchasing options to give them a try. You might walk in expecting a simple transaction, but you could walk out feeling appreciated—and that’s something that shouldn’t go unnoticed.

They cold call people who have never been a customer and who have never consented to receive marketing information from them. They left a voicemail that was mostly unintelligible, so I called back to ascertain why I was receiving a phone call from them in the first place and was told that they were calling because they received new inventory. I asked for them to remove me from their calling list and instead of responding, they promptly proceeded to hang up on me.

They cold call people who have never been a customer and who have never consented to receive marketing information from them. They left a voicemail that was mostly unintelligible, so I called back to ascertain why I was receiving a phone call from them in the first place and was told that they were calling because they received new inventory. I asked for them to remove me from their calling list and instead of responding, they promptly proceeded to hang up on me.

Huge shout out to Richmond RAC!! We have acquired several pieces of our home from them, and have no regrets. Mike is a charming salesman (Aren't they all. lol), BUT he is also compassionate and helpful. Whether I'm buying something new, or making a payment, or need a repair, MIKE IS THE MAN!!! Teresa is also very kind and helpful, and way cuter!!!, but Mike will always be the man!!! I appreciate y'all so much.

Huge shout out to Richmond RAC!! We have acquired several pieces of our home from them, and have no regrets. Mike is a charming salesman (Aren't they all. lol), BUT he is also compassionate and helpful. Whether I'm buying something new, or making a payment, or need a repair, MIKE IS THE MAN!!! Teresa is also very kind and helpful, and way cuter!!!, but Mike will always be the man!!! I appreciate y'all so much.

Love this place and the people always willing to work with you and very friendly been with them for many years and have paid off quite a bit of stuff!

Love it here. They have everything I need ❤️

We've been using Renter Center for many years now. I highly recommend them. I appreciate all that that have done us. They go out of there to make sure that we are satisfied . The staff that they have working I've known them for years. They are very professional, and very polite. A big thank you to the crew in Richmond ky. Keep doing what you guys are doing.

Do not use I repeat DO NOT USE rent a center I had order a brand new fridge for my brand new trailer and when they were moving the fridge in the tire up a suction of my new flooring. They took pictures and said the manger would be in contact fast forward to 2 weeks later I still hadn’t heard from them so I call and they ask me to come in. So I went in and they absolutely refuse to fix or pay for it to be fixed. We are also pursuing legal actions as I have before and after pictures. They are rude and disrespectful. Please go somewhere else. DO NOT USE. If I could give it negative stars or zero stars I would.