Ace Rent To Own

I love this place they are very helpful and kind and they will work with you.If you need them to , but they are some awesome people there

Never rent from them . Difficult to work with. And like to harass people , and call your Landlord for no reason, which is uncalled for. Once I get things paid off with them I will never be doing business with them again. I thought they were a good business to do business with but I was definitely wrong.

I recently spoke with Priscilla from 1st regarding the return of some beds that were to be put on hold. She politely explained that this was not possible, and I accepted this explanation. However, upon reviewing my pay stub, I realized that I would not receive payment until the 2nd. I promptly contacted the store again and spoke with John, who identified himself as the manager. I informed him of my payment schedule, which is beyond my control, and requested that he arrange for the items to be picked up and redelivered once I receive my payment. John insisted that the items could not be picked up and refused to schedule a pickup appointment, citing the company's two-month minimum policy. He was not particularly courteous in his demeanor. I reiterated my efforts to resolve the situation and asked if he was refusing to pick up the items. He stated that he would not do so, instead instructing me to speak with Judy the following day. I expressed my concerns about not being able to guarantee payment before the 2nd of December, as I currently have limited funds available. I am uncertain about the outcome of this situation. Despite my previous positive experiences with the store, I am disappointed by the lack of understanding and compassion shown by the management. I had attempted to act in good faith, but it appears that my honesty was not valued. It seems that the company prioritizes financial transactions over customer relationships. I am disheartened by this experience. 💔 😢 I assume that the store will arrange to pick up the beds before the 2nd of December, despite my inability to make payment at this time. I had made a genuine effort to resolve the situation.

I say Never rent from these people again! They never want to help you or work with you. Even if you bring some kind of payment to them. At least you are giving them something. But all they like to do is harass you all the time. So I will never be renting from them again. And Christy is hard to work with and rude too.

Best store hands down is the Ace in Council Bluffs!! Love those girls that work there! They do everything and anything to help get me what I need and to manage my payments! Thank you Ace Rent To Own Council Bluffs!!!