Aaron's

This store refused to let me pickup my washer and dryer set that I paid for in full yesterday (Saturday) morning. I went back later that evening and was told that store policy is no pickups in weekends and I'd have to wait til Monday to pickup. They didn't tell me this until AFTER I had already paid for the uhaul and I had gotten my own helpers. At the time of purchase NO ONE chose to disclose that information to me. When I got back to pickup the girl that sold to me said it was because I didn't tell her what day I was coming to pickup. No I didnt tell her the exact day I would pickup because she didn't ask for one and also because since the set was already paid in full, I was under the impression that anytime during store hours would be fine to pickup, especially with me having my own helpers. It was HER JOB to disclose that information to me and she failed to do so. That negligence caused me to spend unnecessary money on the uhaul that I had no other use for so that money was a complete waste and not to mention my time . I made the purchase in the morning but if I had been informed about the no weekend pickup I could've gone elsewhere or chose for myself to wait until Monday and not have wasted more money on the uhaul truck. This is why I just went back in the store and got a refund for the entire purchase because I refuse to pay for negligent customer service and not to mention no apology was even offered for me wasting my time and money on that truck.

This store refused to let me pickup my washer and dryer set that I paid for in full yesterday (Saturday) morning. I went back later that evening and was told that store policy is no pickups in weekends and I'd have to wait til Monday to pickup. They didn't tell me this until AFTER I had already paid for the uhaul and I had gotten my own helpers. At the time of purchase NO ONE chose to disclose that information to me. When I got back to pickup the girl that sold to me said it was because I didn't tell her what day I was coming to pickup. No I didnt tell her the exact day I would pickup because she didn't ask for one and also because since the set was already paid in full, I was under the impression that anytime during store hours would be fine to pickup, especially with me having my own helpers. It was HER JOB to disclose that information to me and she failed to do so. That negligence caused me to spend unnecessary money on the uhaul that I had no other use for so that money was a complete waste and not to mention my time . I made the purchase in the morning but if I had been informed about the no weekend pickup I could've gone elsewhere or chose for myself to wait until Monday and not have wasted more money on the uhaul truck. This is why I just went back in the store and got a refund for the entire purchase because I refuse to pay for negligent customer service and not to mention no apology was even offered for me wasting my time and money on that truck.

So my husband and I have been getting harassed constantly by this company. My husband has never had any dealings with this company what so ever. It’s sad that when someone gets their identity stolen they have to pay the consequences for it. Aaron’s truly needs to stop accepting online applications without doing a face to face with the customer that is doing the actual purchasing.

So my husband and I have been getting harassed constantly by this company. My husband has never had any dealings with this company what so ever. It’s sad that when someone gets their identity stolen they have to pay the consequences for it. Aaron’s truly needs to stop accepting online applications without doing a face to face with the customer that is doing the actual purchasing.

If ik about their delivery rules i would have went somewhere else. I have to wait till after Christmas to get my gifts I paid for cause they won’t let me come pick it up myself.

If ik about their delivery rules i would have went somewhere else. I have to wait till after Christmas to get my gifts I paid for cause they won’t let me come pick it up myself.

Mr Brent was amazing. Customer service was 10/10. He set me up right and even showed me how to go online due to the couch I wanted already being sold.

Mr Brent was amazing. Customer service was 10/10. He set me up right and even showed me how to go online due to the couch I wanted already being sold.

Someone told me as soon as I got there to not purchase used furniture from them which I took into consideration… The manager helped me find a small couch on sale for less then $100 dollars a month then showed me a used instead of ordering one. He said he’d call me and everything never did and honestly I’m happy he didn’t because I went to another place in town and got bed-frame, mattress, and a couch very very similar in size and better quality for $400 more then what I’d pay for ONE couch with them. I suggest really taking in options unless you don’t have the best credit! Nice place but honestly not worth it. I did come at closing at both places due to my work but the second place just felt much more interested in my business even though I walked in 30 minutes or so before closing.

Someone told me as soon as I got there to not purchase used furniture from them which I took into consideration… The manager helped me find a small couch on sale for less then $100 dollars a month then showed me a used instead of ordering one. He said he’d call me and everything never did and honestly I’m happy he didn’t because I went to another place in town and got bed-frame, mattress, and a couch very very similar in size and better quality for $400 more then what I’d pay for ONE couch with them. I suggest really taking in options unless you don’t have the best credit! Nice place but honestly not worth it. I did come at closing at both places due to my work but the second place just felt much more interested in my business even though I walked in 30 minutes or so before closing.