Last checked 1 week ago
Rent-A-Center
18835 Sw 117th Ave, Miami, FL 33177
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Customer reviews
77 reviews
If I could give this place zero stars I would. The way my account has been handled has been an absolute nightmare. From day 1 they make everything seem smooth and easy and when it comes time to pay they literally HARASS you. My payment didn’t go through due to a security issue while away on vacation out of the country. The first time they called me while away I kindly asked for them to please not call me as I am out of the country and it is VERY costly to receive calls, but that I would pay as soon as I am back on Saturday. They CONTINUED CALLING TO HARASS ME REPEATEDLY EVERY SINGLE DAY BY CALLING 5 TIMES PER DAY even after every person said they’d notate not to call until Saturday. Today on Saturday the day I said I’d pay I got back from vacation and quite literally I am unloading my car from the airport at 10 am and one of their store reps showed up at my house in front of my family while I myself hadn’t even made it inside, to ask me for payment or for the laptop. The lack of respect from this company is absolutely insane. I then call back after the 5TH CALL today and they tell me they cannot accept my payment and that if I do not pay or turn in the laptop on Tuesday that they’re going to report it as stolen. Mind you I just called to do the one thing they’ve been asking which is PAY on Saturday when I said I would. I DO NOT RECOMMEND RENT A CENTER TO ANYONE EVER. Save yourself the headache and just purchase in full. If you decide to go through with them please be aware they will actually harass and threaten you with reporting theft.
If I could give this place zero stars I would. The way my account has been handled has been an absolute nightmare. From day 1 they make everything seem smooth and easy and when it comes time to pay they literally HARASS you. My payment didn’t go through due to a security issue while away on vacation out of the country. The first time they called me while away I kindly asked for them to please not call me as I am out of the country and it is VERY costly to receive calls, but that I would pay as soon as I am back on Saturday. They CONTINUED CALLING TO HARASS ME REPEATEDLY EVERY SINGLE DAY BY CALLING 5 TIMES PER DAY even after every person said they’d notate not to call until Saturday. Today on Saturday the day I said I’d pay I got back from vacation and quite literally I am unloading my car from the airport at 10 am and one of their store reps showed up at my house in front of my family while I myself hadn’t even made it inside, to ask me for payment or for the laptop. The lack of respect from this company is absolutely insane. I then call back after the 5TH CALL today and they tell me they cannot accept my payment and that if I do not pay or turn in the laptop on Tuesday that they’re going to report it as stolen. Mind you I just called to do the one thing they’ve been asking which is PAY on Saturday when I said I would. I DO NOT RECOMMEND RENT A CENTER TO ANYONE EVER. Save yourself the headache and just purchase in full. If you decide to go through with them please be aware they will actually harass and threaten you with reporting theft.
AMAZON packages NOT accepted! They also open at 10am. Manager was polite and explained they cannot process these requests.
AMAZON packages NOT accepted! They also open at 10am. Manager was polite and explained they cannot process these requests.
Experience – Smooth and Reliable I had a great experience with Rent-A-Center. The process was simple and straightforward, and the staff was helpful and professional from start to finish. Everything was clearly explained, there were no surprises, and the service was fast and reliable. I really appreciated how easy it was to get what I needed without unnecessary complications. The team was respectful, responsive, and made the whole experience stress-free. I would definitely recommend Rent-A-Center to anyone looking for flexible options and good customer service. I would use their services again without hesitation.
Experience – Smooth and Reliable I had a great experience with Rent-A-Center. The process was simple and straightforward, and the staff was helpful and professional from start to finish. Everything was clearly explained, there were no surprises, and the service was fast and reliable. I really appreciated how easy it was to get what I needed without unnecessary complications. The team was respectful, responsive, and made the whole experience stress-free. I would definitely recommend Rent-A-Center to anyone looking for flexible options and good customer service. I would use their services again without hesitation.
Great costumer service ⭐️ the best place to shop and have a great experience
The worst customer service ever they have their items overpriced and tell you that they’re new when they are refurbished or used and it’s really horrible on how they treat people I will not be going back here. The only one that’s worth talking to is the manager Victor.
The worst customer service ever they have their items overpriced and tell you that they’re new when they are refurbished or used and it’s really horrible on how they treat people I will not be going back here. The only one that’s worth talking to is the manager Victor.
I was given a tv that was previously rented when I ask for a new tv in the box. The tv I have now is a dent that they are debating me that wasn’t there and I only had the tv a few days. My problem was not solve when I spoke to them.
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Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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