Rent-A-Center

DO NOT USE THIS LOCATION!! They sent a driver to my house, first he banged on my door like he was part of the swat team. Then when no one answered, he started jiggling my door lock, then he tried to get into my front window. what the hell did he think he was going to do if he got into my house? I called the store after reviewing my cameras and I was told “someone will get back to you.” No one did. 4 days later it happened again, same guy. I now filed a police report with both videos.

DO NOT USE THIS LOCATION!! They sent a driver to my house, first he banged on my door like he was part of the swat team. Then when no one answered, he started jiggling my door lock, then he tried to get into my front window. what the hell did he think he was going to do if he got into my house? I called the store after reviewing my cameras and I was told “someone will get back to you.” No one did. 4 days later it happened again, same guy. I now filed a police report with both videos.

I’ve rented three beautiful teams from renter center. The staff goes above and beyond and even has picked up my payment after I was hospitalized I couldn’t make to the bank. Mrs. Pat professionalism creates a peace of mind and she always follows up and make sure I’m happy with the merchandise. I definitely recommend renting from this location especially if you don’t have the money up front to buy furniture after moving into your new home. 5 star service

I’ve rented three beautiful teams from renter center. The staff goes above and beyond and even has picked up my payment after I was hospitalized I couldn’t make to the bank. Mrs. Pat professionalism creates a peace of mind and she always follows up and make sure I’m happy with the merchandise. I definitely recommend renting from this location especially if you don’t have the money up front to buy furniture after moving into your new home. 5 star service

AVIOD TIS LOCATION BY ALL MEANS!!!! NORBERTA IS A JOKE!!! 3 WEEKS AFTER MY PURCHASE SHE WANTS TO TRY AND A NEW $25.99 WITH A SORRY FOR THE INCONVENIENCE TEXT MESSAGE SO UNPROFESSIONAL THAT I WAS INFORMED BY TEXT MESSAGE! THEY ONLY THING GOOD ABOUT THIS PLACE IS THE DELIVERY GUYS, I WIL BE LAUNCHING A FORMAL COMPLAINT WITH THE BETTER BUSINESS BUREAU,

AVIOD TIS LOCATION BY ALL MEANS!!!! NORBERTA IS A JOKE!!! 3 WEEKS AFTER MY PURCHASE SHE WANTS TO TRY AND A NEW $25.99 WITH A SORRY FOR THE INCONVENIENCE TEXT MESSAGE SO UNPROFESSIONAL THAT I WAS INFORMED BY TEXT MESSAGE! THEY ONLY THING GOOD ABOUT THIS PLACE IS THE DELIVERY GUYS, I WIL BE LAUNCHING A FORMAL COMPLAINT WITH THE BETTER BUSINESS BUREAU,

Do not get anything from this rentacenter location !! I reported my playstation 5 as faulty with a damaged hdmi cord they said they would be able to repair it but the repair man hasnt been by the store so they would let me know when to drop it off. They never contacted me for the repair never offered a replacement and now that ive paid it off they refuse to do anything about it when i reported it twice and was never contacted i now have a 1200 dollar ps5 that does not work thanks to them do not go to this location !!!

I would strongly caution anyone thinking about doing business with this Rent-A-Center. I signed a rental agreement that clearly spelled out my payment obligations—yet the staff took it upon themselves to create their own “policy” that isn’t in the contract. Instead of handling payments like professionals, they showed up at my home, knocking and beating on my door, trying to intimidate me into thinking I had agreed to that. For the record: my contract says nothing about surprise house visits on the day a payment is due. I was more than willing to communicate and make payments as agreed, but harassment and intimidation are not part of the deal. If you value respect, professionalism, and honesty, I’d recommend finding another rental company. Rent-A-Center needs to learn that customer trust is earned through service, not scare tactics.

I would strongly caution anyone thinking about doing business with this Rent-A-Center. I signed a rental agreement that clearly spelled out my payment obligations—yet the staff took it upon themselves to create their own “policy” that isn’t in the contract. Instead of handling payments like professionals, they showed up at my home, knocking and beating on my door, trying to intimidate me into thinking I had agreed to that. For the record: my contract says nothing about surprise house visits on the day a payment is due. I was more than willing to communicate and make payments as agreed, but harassment and intimidation are not part of the deal. If you value respect, professionalism, and honesty, I’d recommend finding another rental company. Rent-A-Center needs to learn that customer trust is earned through service, not scare tactics.

I know I am behind, I have had a few tough situations come up during this current rental. I tried explaining my history of having the successfully paid off rentals prior to this one and was told by the manager Gina that there have been better paying customers in the past. Then being told my history means nothing. Again I'm taking responsibility for being late but to be demonized, disrespected, and talked down to isn't necessary. I did let her know I am again writing a review about this and then being told that about her job she will gladly take it. That leads me to believe that is the type of unprofessional behavior that you want. That you promoted her because she could be disrespectful to your customers and she will be rewarded for her performance. So since this is the type of person you employee, I am going to write a review on every platform everyday for the next thirty days. If I am going to be demonized as a customer and disrespected for having hard times then the same will occur.