2001 Gateway Dr., Opelika, AL 36801
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84 reviews
This store is so unprofessional. We ordered a washer and dryer and a fridge which was suppose to delivered Wednesday then it got cancelled so we had to wait till Thursday. Then they kept telling us how the delivery driver was going to be here three times and never showed until three hours later. Explained to us what took so long that he forgot the fridge. Then he puts everything and realizes he forgot he hoses for the washer and dryer. So now we got everything but can’t wash clothes without the hoses so now we been waiting for them to come back and it’s been two hours waiting for the hoses, don’t appreciate this at all and it was such an inconvenience.
This store is so unprofessional. We ordered a washer and dryer and a fridge which was suppose to delivered Wednesday then it got cancelled so we had to wait till Thursday. Then they kept telling us how the delivery driver was going to be here three times and never showed until three hours later. Explained to us what took so long that he forgot the fridge. Then he puts everything and realizes he forgot he hoses for the washer and dryer. So now we got everything but can’t wash clothes without the hoses so now we been waiting for them to come back and it’s been two hours waiting for the hoses, don’t appreciate this at all and it was such an inconvenience.
The manager always helps me no matter how picky I am with whatever I need without a problem. The delivery guys that come out are great. They work awesome together. And you can tell it. Those are the only three I've ever dealt with but from that, seems to be a great team.
The manager always helps me no matter how picky I am with whatever I need without a problem. The delivery guys that come out are great. They work awesome together. And you can tell it. Those are the only three I've ever dealt with but from that, seems to be a great team.
I walked in looking for a washer the manager Liz helped me with exactly what I was looking for, the price was really good on it so I got it and I love the experience and the customer quality here
I walked in looking for a washer the manager Liz helped me with exactly what I was looking for, the price was really good on it so I got it and I love the experience and the customer quality here
I’ve bought many many many things from them. I get behind 20 days and they want to come and get my stuff. This is how they treat loyal customers. Never thought I’d have to leave a bad review but apparently they got a new manager and there doing this to ALOT of there loyal customers. Very disappointed! Will never WVER get anything from them again. Couldn’t give me 2 days when I get paid to pay it. Says I’m 20 days behind so they can’t do that. Horrible!
I’ve bought many many many things from them. I get behind 20 days and they want to come and get my stuff. This is how they treat loyal customers. Never thought I’d have to leave a bad review but apparently they got a new manager and there doing this to ALOT of there loyal customers. Very disappointed! Will never WVER get anything from them again. Couldn’t give me 2 days when I get paid to pay it. Says I’m 20 days behind so they can’t do that. Horrible!
I have gotten stuff from them before and it was great. I got a new washer and it was supposed to be delivered at 11am and still not here. Called several times and I am just getting the run around from the manager she is like we only have one driver. I was the first delivery on the books. So what's the deal
I have gotten stuff from them before and it was great. I got a new washer and it was supposed to be delivered at 11am and still not here. Called several times and I am just getting the run around from the manager she is like we only have one driver. I was the first delivery on the books. So what's the deal
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