Rent-A-Center
Closed right now, opens 10 AM. Call ahead and they will tell you what is on the floor today.
101 Patrick St, Charleston, WV 25312 (304) 345-0503
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
101 Patrick St, Charleston, WV. Closed · Opens 10 AM.
Call (304) 345-0503 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Rent-A-Center stores near Charleston
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours confirmed with the store Nov 1, 2026. Call ahead on a holiday.
Customer reviews
I have been renting with RAC on Patrick Street for 2 years and have always had a great experience with them! They have always been extremely helpful, professional and courteous! I received Platinum member rewards so decided after getting a laptop and washer and dryer set I would use my rewards to get a new TV for their Black Friday sale! Ernie helped me today and he was great to work with, him and the ladies there made sure I got a great deal and everything I needed to take my tv home! They are a great company to work with! All they ask is that you pay your bill! I have never once had a bad experience with them because I pay my bill on time, every time! Be responsible and pay your bill and your experience with them will be great!
UPDATE: This place is a complete joke. They’re all smiles when they want your money, but the second you actually need help, you’re treated like absolute garbage. I was told very clearly on Friday that since I’d be two days late, they’d pick it up Tuesday and that even if I tried to pay after that, it would just be refunded. Guess what? Tuesday came and went—no pickup—and now they’ve been trying to charge me EVERY SINGLE DAY since. When I called to clear this up, the store manager—the same person who was so “friendly” before—suddenly turned into the rudest, most unprofessional person I’ve dealt with in a long time. She was disrespectful, dismissive, and basically hung up on me while I was trying to understand how to fix THEIR screw-up. She even admitted her employee gave me wrong info, but instead of making it right, she acted like it was my fault. So now I’m being punished because THEIR staff doesn’t know how to do their jobs. That’s beyond unacceptable. DO NOT rent from this location unless you enjoy being lied to, overcharged, and treated like dirt. The fake friendliness is just a mask—they are TERRIBLE at customer service. The manager’s behavior was disgusting and completely unprofessional. Also, She set me up with a Saturday delivery stating they're "not allowed to do Saturday deliveries but she'll do it for me to help me out". Then practically begged me for a 5 star review for it. Should have been a red flag right then. ___________ I went to Rent-A-Center this morning to get a washer and dryer, and the experience could not have been smoother. Veronica (I hope I remembered her name correctly!) helped us, and she was absolutely amazing—friendly, knowledgeable, and quick. She made the whole process beyond easy. I wish every customer service interaction was like this. Huge thanks to her for making what could have been stressful into something simple and enjoyable!
Called multiple times to set up an agreement after my $25 deposit online. Ernie at rent a center was pissed when I couldn’t come in 15 minutes before they close so he rudely “canceled my order” and then hung up the phone. Now this week I was charged $98.20 for an agreement I don’t have and never had. Ernie stole my credit card information and I am reporting him for fraud to my company today. I am also calling corporate to report their employee stole my card information. I will also be going in store today for my money back immediately or I will go to the cops and file a police report for theft and sue them in small claims court. I recommend you don’t do business here. Trash employees and a shady business. Go to Aarons!!!
"I'm writing to express my extreme disappointment and concern regarding Rent-A-Center's recent actions. Employees came to my home and harassed a person who has no involvement with my rental agreement. This person informed them that I was not home and that I work out of state. Despite this, they made her feel incredibly uncomfortable and were extremely rude. I'm appalled by this behavior. It's unacceptable for Rent-A-Center to harass anyone, especially someone not involved in a contract. I want to know what Rent-A-Center plans to do to address this situation and ensure it doesn't happen again. This experience has been deeply disturbing, and I urge others to be cautious when dealing with this company. I also want to point out that Rent-A-Center offers benefits for customers who lose their jobs or get sick and can't make payments for months. Being only a week or two behind and having them act so aggressively is unacceptable. I understand the type of customers they deal with and the challenges of late payments, but this level of harassment is not okay. It's important to note that Rent-A-Center also has a policy of giving people time, sometimes months, to catch up on payments if they're struggling. This makes their aggressive behavior even more concerning. Given my long-term involvement with Rent-A-Center, I'm especially disappointed by this treatment. It's not the way a company should treat its customers, especially those who have been loyal for a long time. In addition, I was approved for a TV online, and they took my payment. However, when it came time for delivery, the store refused to give it to me. To make matters worse, they still haven't reimbursed me for the TV I was approved for and paid for. This whole experience has been incredibly frustrating, and I feel completely let down by Rent-A-Center. It's also quite concerning that they've started harassing me at my home now that I only have $300-$400 left to pay on the product.
Well at 1st I ordered a sectional couch. Well it was too big on delivery day so we had to return it on the following Monday. We then got online and found the 1 we have now and absolutely love it. Thank you RAC.
Other places to try in Charleston, WV
More stores in Charleston
All Charleston storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Charleston. The count is the Charleston stores carrying it.
Related pages
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.