Rent-A-Center

Absolutely unprofessional. Patrick is a nightmare to say the least. He talks too much and becomes quite personal. They harass you on your payment due date. They literally called me 7 times yesterday. I had left a really bad relationship with basically no furniture and this was my only current option, I regret it. Patrick even said he could send his employees to my place of employment to collect my payment last week (I was a few days late last week because of work hours conflicting with their hours but stayed in communication with RAC) be for real, you’re a manager at RAC you’re not Tony soprano

Absolutely unprofessional. Patrick is a nightmare to say the least. He talks too much and becomes quite personal. They harass you on your payment due date. They literally called me 7 times yesterday. I had left a really bad relationship with basically no furniture and this was my only current option, I regret it. Patrick even said he could send his employees to my place of employment to collect my payment last week (I was a few days late last week because of work hours conflicting with their hours but stayed in communication with RAC) be for real, you’re a manager at RAC you’re not Tony soprano

I was approved online, and a sales associate called me to collect my information and process my payment. She told me my delivery would arrive yesterday, but it never showed up. When I called the store this morning, I was then told I needed to pay an additional $200 before the order could be completed. This was clearly a breakdown in communication and a lack of understanding of the order process by the staff. Due to the confusion and inconvenience, I canceled my order and will not be doing business with them again. I’ll be sticking with Aaron’s moving forward.

I was approved online, and a sales associate called me to collect my information and process my payment. She told me my delivery would arrive yesterday, but it never showed up. When I called the store this morning, I was then told I needed to pay an additional $200 before the order could be completed. This was clearly a breakdown in communication and a lack of understanding of the order process by the staff. Due to the confusion and inconvenience, I canceled my order and will not be doing business with them again. I’ll be sticking with Aaron’s moving forward.

If I could I would rate no stars they are soo UNPROFESSIONAL PATRICK THE MANAGER VERY VERY RUDE U MISS ONE DAY HE IS ALREADY HARASSING YOU TALKS VERY INAPPROPRIATE TO HIS CUSTOMER DOES NOT TRY N BE REASONABLE INSTEAD HE TRYS TO BE VERY RUDE BOUT THING.. The fridge I got from them was used and they want me to pay a total of 2k it was a fridge they were using in their store… DONT RENT FROM THEM I TOTALLY REGRET IT .. They call n call n. Call very annoying you tell them you will be in store and he says no have someone make payment for u ., The dumbest thing I ever heard..

If I could I would rate no stars they are soo UNPROFESSIONAL PATRICK THE MANAGER VERY VERY RUDE U MISS ONE DAY HE IS ALREADY HARASSING YOU TALKS VERY INAPPROPRIATE TO HIS CUSTOMER DOES NOT TRY N BE REASONABLE INSTEAD HE TRYS TO BE VERY RUDE BOUT THING.. The fridge I got from them was used and they want me to pay a total of 2k it was a fridge they were using in their store… DONT RENT FROM THEM I TOTALLY REGRET IT .. They call n call n. Call very annoying you tell them you will be in store and he says no have someone make payment for u ., The dumbest thing I ever heard..

Total rip off and the worker at the Baytown location is so unprofessional and shouldn't be working with customers because her service sucks. They don't know how to talk to people nor get the point in what customers speak of

Total rip off and the worker at the Baytown location is so unprofessional and shouldn't be working with customers because her service sucks. They don't know how to talk to people nor get the point in what customers speak of

Unlike the first store I went to today (which was the closest to my location), this store manager (Patrick) was reasonable and willing to address concerns rationally and with a focus on customer service. I ask a lot of questions and expect contract terms to be honored both in store and online. Since my location was outside his normal delivery locations I can’t get my refrigerator delivered until Tuesday. I’d like to commend Patrick’s professionalism. It was a significant contrast from Crystal in League City.

Unlike the first store I went to today (which was the closest to my location), this store manager (Patrick) was reasonable and willing to address concerns rationally and with a focus on customer service. I ask a lot of questions and expect contract terms to be honored both in store and online. Since my location was outside his normal delivery locations I can’t get my refrigerator delivered until Tuesday. I’d like to commend Patrick’s professionalism. It was a significant contrast from Crystal in League City.