817 W Pioneer Pkwy Ste 101, Grand Prairie, TX 75051
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817 W Pioneer Pkwy Ste 101, Grand Prairie, TX 75051
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The manager at this location took very good well of my mom. I appreciate her. My mom does not speak English, she is bilingual and made sure my mom understood every step of the process. Once again thank you!!!!
The manager at this location took very good well of my mom. I appreciate her. My mom does not speak English, she is bilingual and made sure my mom understood every step of the process. Once again thank you!!!!
Maria was the best salesperson in the world! She helped me get the dryer I needed at a great price and very knowledgeable!! Thank you!!
I would like to give a special shoutout to this store for their great customer service. Maria was great! She called and communicated to me when my order arrived to the store and that it would be delivered the next day. Delivery drivers were amazing. No complaints! They set everything up, cleaned up and made sure I didn’t have any questions before they left. Love my new sofa! Thanks for everything
Ms. Laura is the most amazing GM! very kind, thorough, and very informative. she helped me understand how things work and I appreciate her so much. I also got a few seconds to speak with Mr. Cam and he sound so kind also. I can't wait to meet them both in person and I know they are going to make the store one of the best ever!
Ms. Laura is the most amazing GM! very kind, thorough, and very informative. she helped me understand how things work and I appreciate her so much. I also got a few seconds to speak with Mr. Cam and he sound so kind also. I can't wait to meet them both in person and I know they are going to make the store one of the best ever!
Please read before you decide to purchase. I went in 12/31/25 to order my furniture. Mind you giving them a month ahead to get this ordered and scheduled. The week of when my furniture was supposed to be delivered I get told nothing was ordered. I call a few days before my delivery for 01/30/26 and I get told nothing was ever ordered due to their co workers “messing up”. Cool. I go up there give my NEW ADDRESS in writing too. Rescheduled to 01/31/26 10am-3pm due to the storm we had that week. Cool I let it pass. 01/31 comes and I call all day to make sure my furniture gets delivered. All day I’m told “soon , an hour etc” 5 pm rolls around and I call one last time and I get told they went to a completely different address. Mind YOU I wasted a whole day sitting around calling to be told this last minute the drivers “went home for the day”. You couldn’t bother to communicate with me? Call me at least? After I went up there to confirm the address? They ASSURE me 02/03/26 I will be FIRST delivery at 10 am to get my furniture delivered. They roll around 1 pm. Mind you I have my family helping me stay due to me and my husband work schedule. Inconsiderate of other people time by the way. They get there and go “ we don’t have all the pieces for your bed frame” here we go again. They ASSURE me again I will be getting the rest of my bed frame 02/04/26 first thing in the morning. It’s 02/04/26 6:41 pm and I again had to call all day about this. Again my family member leaving work to help me. Now it’s 7:20 and I still don’t have my damn bed frame completed. Yall are quick to keep the card on file and to collect payments tho ! Never AGAIN! Please believe people they LIE AND LIE ! If you don’t want to be chasing people and having no communication PLEASE DONT GO HERE ! Took this to corporate! Yall are INCONSIDERATE! DISRESPECTFUL WITH PEOPLES TIME ! they want you to work with THEIR schedule but can fix their ERROR and work WITH YOU!
Please read before you decide to purchase. I went in 12/31/25 to order my furniture. Mind you giving them a month ahead to get this ordered and scheduled. The week of when my furniture was supposed to be delivered I get told nothing was ordered. I call a few days before my delivery for 01/30/26 and I get told nothing was ever ordered due to their co workers “messing up”. Cool. I go up there give my NEW ADDRESS in writing too. Rescheduled to 01/31/26 10am-3pm due to the storm we had that week. Cool I let it pass. 01/31 comes and I call all day to make sure my furniture gets delivered. All day I’m told “soon , an hour etc” 5 pm rolls around and I call one last time and I get told they went to a completely different address. Mind YOU I wasted a whole day sitting around calling to be told this last minute the drivers “went home for the day”. You couldn’t bother to communicate with me? Call me at least? After I went up there to confirm the address? They ASSURE me 02/03/26 I will be FIRST delivery at 10 am to get my furniture delivered. They roll around 1 pm. Mind you I have my family helping me stay due to me and my husband work schedule. Inconsiderate of other people time by the way. They get there and go “ we don’t have all the pieces for your bed frame” here we go again. They ASSURE me again I will be getting the rest of my bed frame 02/04/26 first thing in the morning. It’s 02/04/26 6:41 pm and I again had to call all day about this. Again my family member leaving work to help me. Now it’s 7:20 and I still don’t have my damn bed frame completed. Yall are quick to keep the card on file and to collect payments tho ! Never AGAIN! Please believe people they LIE AND LIE ! If you don’t want to be chasing people and having no communication PLEASE DONT GO HERE ! Took this to corporate! Yall are INCONSIDERATE! DISRESPECTFUL WITH PEOPLES TIME ! they want you to work with THEIR schedule but can fix their ERROR and work WITH YOU!
Very unprofessional lied for days about delivering my furniture. Went so far as to lying saying it would be here at 8pm after my delivery time was 3-7 waited all day after a week or more and still nothing. Do not purchase from this store
I get paid my check goes to late fees I don’t get worked with and I get told I have to pay em I will not be purchasing anymore furniture with this company I can’t get groceries for my family and now I have to figure out my electric bill because they refuse to help with late fees that’s alll of my hard earned money reconsider before coming here
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