1235 S Josey Ln #525, Carrollton, TX 75006
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1235 S Josey Ln #525, Carrollton, TX 75006
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This is the worst location ever. Maria is a very rude and horrible human. Her listening skills are non-existent she answers the phone dry puts you on hold without saying that she is about to do. I am going to find every avenue I can to complain about her and this location. I was delivered a very dirty used mattress delt with horrible customer service and broken promises for two weeks. Upon an actual visit to the store I stood at the counter for I know what was 5 minutes before she ever said anything to me. Once I voiced my complaints she went in the office and proceeded to speak ill of me in Spanish. Never judge a book by it's cover.
This is the worst location ever. Maria is a very rude and horrible human. Her listening skills are non-existent she answers the phone dry puts you on hold without saying that she is about to do. I am going to find every avenue I can to complain about her and this location. I was delivered a very dirty used mattress delt with horrible customer service and broken promises for two weeks. Upon an actual visit to the store I stood at the counter for I know what was 5 minutes before she ever said anything to me. Once I voiced my complaints she went in the office and proceeded to speak ill of me in Spanish. Never judge a book by it's cover.
Driver Chandler pickup - 3/23/26 Just wanted to say thank you to the driver, it normally takes 2 drivers to pick up and deliver to my game room on the second story but Chandler had such a positive attitude and willingness to figure it out. He finished in half the time it takes 2 people. Really great guy! Thank you so much! You did great!
Driver Chandler pickup - 3/23/26 Just wanted to say thank you to the driver, it normally takes 2 drivers to pick up and deliver to my game room on the second story but Chandler had such a positive attitude and willingness to figure it out. He finished in half the time it takes 2 people. Really great guy! Thank you so much! You did great!
The staff at this location are being paid to sit around and talk to each other. Customarily associates of a business should greet customers as they walk in. However, this establishment’s associate’s just leered at us as we looked around at a messy furniture store. We didn’t get a goodbye nor thank you for visiting. The store was a mess! Mattresses scattered about like a tornado hit the space with stains on them. After visiting the store for the first time, we believe this location should look into closing. We are taking our business elsewhere to a clean and polite furniture store.
The staff at this location are being paid to sit around and talk to each other. Customarily associates of a business should greet customers as they walk in. However, this establishment’s associate’s just leered at us as we looked around at a messy furniture store. We didn’t get a goodbye nor thank you for visiting. The store was a mess! Mattresses scattered about like a tornado hit the space with stains on them. After visiting the store for the first time, we believe this location should look into closing. We are taking our business elsewhere to a clean and polite furniture store.
Very grateful for your service...the last 6 months! Great customer service and professionals Mr. Juan always makes us happy. beautiful furniture .ade is very happy. Thank you
Very grateful for your service...the last 6 months! Great customer service and professionals Mr. Juan always makes us happy. beautiful furniture .ade is very happy. Thank you
Hello their so I have been a loyal customer for about 10 years or more so let me just say I never had a issue with my account until last month and today 11/22/2025 so we get a call that we are behind on some couches that are due on the 15 of every month.ok fine but our payments are scheduled to be take. Out by the end of the month the recliner that is supposed to be due on the 15th are the same recliners that are scheduled on the 26th so either their is a mistake on my end or it is the store because I have my account open and i only see 4 items that are scheduled at the end of the month so i call Aaron’s because I’m getting calls like crazy about my account being past due then I have guys show up to basically take my items back but then my wife lets them know the situation and they are like they apologize that we are the 5th customer that is going through this kind you I’m stuck at work while this is happening so again I contact Aaron’s to try to figure out why is going on and some lady name Maria answered and she already sounds like she hates her job I try to explain my situation and you can already hear it in her voice that she is done with the conversation I’m sorry but I’m frustrated this is the second time this is happening and then we have guys coming to my home trying to take our stuff so she told me that I can wait until Monday to talk with the manager Jose for someone else to explain it to me excuse me man I’m not stupid I understood everything she was telling me but if my account have scheduled payment dates why am I behind on a bill that I don’t have on my account either way this lady was very rude and I have corporates number and I will be calling them on this location 1235 S Josey Ln Ste 525 Carrollton tx 75006 again I have never had a problem with my payments before but if the customer is paying on time then maybe the employees are scamming or stealing but this location needs to be audited hopefully this is not happening to anyone else Again her name is Maria a very rude person
Hello their so I have been a loyal customer for about 10 years or more so let me just say I never had a issue with my account until last month and today 11/22/2025 so we get a call that we are behind on some couches that are due on the 15 of every month.ok fine but our payments are scheduled to be take. Out by the end of the month the recliner that is supposed to be due on the 15th are the same recliners that are scheduled on the 26th so either their is a mistake on my end or it is the store because I have my account open and i only see 4 items that are scheduled at the end of the month so i call Aaron’s because I’m getting calls like crazy about my account being past due then I have guys show up to basically take my items back but then my wife lets them know the situation and they are like they apologize that we are the 5th customer that is going through this kind you I’m stuck at work while this is happening so again I contact Aaron’s to try to figure out why is going on and some lady name Maria answered and she already sounds like she hates her job I try to explain my situation and you can already hear it in her voice that she is done with the conversation I’m sorry but I’m frustrated this is the second time this is happening and then we have guys coming to my home trying to take our stuff so she told me that I can wait until Monday to talk with the manager Jose for someone else to explain it to me excuse me man I’m not stupid I understood everything she was telling me but if my account have scheduled payment dates why am I behind on a bill that I don’t have on my account either way this lady was very rude and I have corporates number and I will be calling them on this location 1235 S Josey Ln Ste 525 Carrollton tx 75006 again I have never had a problem with my payments before but if the customer is paying on time then maybe the employees are scamming or stealing but this location needs to be audited hopefully this is not happening to anyone else Again her name is Maria a very rude person
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