803 20Th St Nw
Cleveland, TN 37311
Rent-A-Center
Rent-A-Center is a rent-to-own store located at 115 Keith St Nw, Cleveland, TN 37311. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.1/5 based on 115 reviews.
Phone
(423) 478-5170Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
115 reviews
This store or maybe the whole company has some unusual ways of not letting a person rent from them. Because I wanted to rent through them with my already approved credit I acquired online through there app of over $3,000. The store manager at this Cleveland, TN location chose to not approve me as I once had a person living at my address that is behind on multiple payments and Rent-A-Center has actually came to my home looking for them to collect. I talked with the ones that came to my home to collect and let them know that the person was my sister and I was having similar issues with them not wanting to pay rent at my home as well and they were asked to leave and left while we were gone and that I honestly do not have a way of contacting them as they do not have a working phone. I have no control of what my family does and I shouldn't have to be flagged because they refuse to get a job and be responible and pay others for what they owe. I've rented from Rent-A-Center in the past with never an issue of getting what I was renting paid off. The way this store manager handled this issue they are having was unfair and unprofessional as the store manager did not even come out of their office to speak with me about it and sent their employee to tell me. No one there cared what I had to say in my defense and just wanted me to leave. I did nothing wrong and I'm being banned for my sister and brother-in-laws ways of handling or should I say not handling their business. I would give no stars if I could but, I had to add at least 1 star.
I'm disabled, but this was the easiest I have ever got anything. I called I think Teressa? Anyway, she is the sweetest thing. She set up everything over the phone. E-mailed my forms to docu sighn, and now I can cook in a oven again. So Thank you for saving Thanksgiving. You're the best.
Love Ms Ivette and Ms Kim. They are always friendly whenni come in and always inform me of new items in stock.
10/10 highly recommend Xavier, not only does he offer amazing service with a smile he also is very helpful and friendly when doing business.
Went in today to see about leasing a gaming console , while filling out an application I was informed by a bilingual woman yelling with other customers around and other employees standing around that I can’t lease anything because wrong information was given by different location… I didn’t even turn my application in… called the other location and was told my address is just out of service area . After years of management retail I never spoke to anyone like that …. I will NEVER return , loss of a potential customer… TERRIBLE CUSTOMER SERVICE 👋
More Rent-to-Own Stores in Cleveland, TN
4355 Keith St Nw
Cleveland, TN 37312
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.