569 Robert Grisson Pkwy, Myrtle Beach, SC 29577
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116 reviews
This is the worst company to ever go to I would not recommend it they want to charge 5x the amount of what it’s worth I went online and ordered all the same shit with one time payment of 1400 when one item I had if there’s they wanted a total of damn near 3000 for who in the right mind would pay for this the entertainment center with fire place the fireplace never worked when I got it they can take all this junk back mind u when they set up my bed they broke a corner of it and still wanted me to pay full price for it these people are jokes
Went in looking for a comfty couch and love seat and got exactly that ! Thanks to David he helped us pick out the best one for us and at a very affordable price !!
Great staff, very helpful and polite, made the process very easy, highly recommend this location
I would not recommend this company to anyone; had it not been for the nearly $3,000 investment in the items purchased, I would have simply loaded the items onto my vehicle and delivered them to their front door. Since September 2022, when I became a customer of this franchise, I have made 15 out of 24 payments on time, never being late once. Therefore, I contacted them in January 2023 to report that my mattress had a depression in the material and was disintegrating. They naturally assured me that everything would be fine by having Charles get in touch with me. As a result, months later, I called and was informed that Charles would be contacting me. Finally, I am able to speak with Charles, who apologizes and promises to send one out. As the months pass, Charles continues to engage in the cat-and-mouse game until winter arrives. Finally, someone is dispatched to examine the mattress that I've been placing against the wall for the better part of the past year. The individual assessed the depth of the decline and documented it with photographs. However, it is worth noting that he himself admitted that the mattress's materials were of low quality, and they contacted the mattress manufacturer to provide me with a replacement. Well, after an additional month or two passes, I contact them again; they never respond, but I continue to make payments. Charles begins pointing the finger in an indirect manner by inquiring about the type of bed frame I was using. I was perplexed as to why he inquired about this, given that one of his employees personally observed and measured the decline. Therefore, I informed him that one of their employees informed me in September, when I picked up the mattress, that they were out of king-size bed frames at the time. As a result, she texted me a link to a mattress frame on my mobile device. He issued a second apology and declared that the woman was no longer employed at the company. After he responds that he will ship me a box spring and bed railings, I inquire as to why I couldn't simply purchase a new mattress since I've been using a recliner chair for the past year. He stated that he wanted to see if a box spring would eliminate the dip, so being the benevolent individual that I am, I agreed to give it a try. However, I was essentially waved off once more. They informed me that they will dispatch someone on a Thursday of next week. When that Thursday arrived, I was still at work; could they reschedule? They have agreed to arrive on Saturday, but when Saturday arrives, they do not call and do not show up. Since I still do not have a mattress as of December, when that occurred, I contacted corporate to have autopay removed; I will also be in contact with an attorney. It is no longer cat and mouse; the tables will be turned. UPDATE 02/28/24: Charles and the company came through with and even better mattress much respect. Thank You
My fridge broke down , I have two kids and on a tight budget , found a good deal it was online , however I didn't notice it would be apx 10 days before delivery, the office called me and seen I was in a bind, and had a good fridge on site and honored the online special, and had my fridge within apx 37 hours after initial phone call . Thank you aarons for.your help
I worked with the manager, Chelsie regarding purchasing a dryer. She, and her staff provided excellent customer service, friendly, professional and 'excellent price'. She answered all my questions and took my calls promptly. The men who delivered the dryer, installed it and were great also. A top shelf experience. I highly recommend this location and will do business with them again !
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