1991 Olympic St, Springfield, OR 97477
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1991 Olympic St, Springfield, OR 97477
Get directions99 reviews
Really rude employees definitely will never shop here again
Walk in to buy a couch and the guy at the store didn’t even acknowledge us at all and didn’t even want to help a customer at all I would give it a zero if I could
Walk in to buy a couch and the guy at the store didn’t even acknowledge us at all and didn’t even want to help a customer at all I would give it a zero if I could
The guy at the store didn't place the order for my couch and just seemed annoyed that I came into the store
The guy at the store didn't place the order for my couch and just seemed annoyed that I came into the store
The customer service here is beyond compare! From the minute I walked in the door, I felt like a valued customer! I could not afford to pay full price up front for a new bed, so I went in and took a look around. They had a huge amount of stock and there were at least 8 beds to choose from. I found the one I wanted and less than 10 minutes later I was all set and delivery was scheduled. They made the entire process so easy. The manager was delightful and made sure everything went seamless. This is a great store and I will be back to get some living room furniture next!
The customer service here is beyond compare! From the minute I walked in the door, I felt like a valued customer! I could not afford to pay full price up front for a new bed, so I went in and took a look around. They had a huge amount of stock and there were at least 8 beds to choose from. I found the one I wanted and less than 10 minutes later I was all set and delivery was scheduled. They made the entire process so easy. The manager was delightful and made sure everything went seamless. This is a great store and I will be back to get some living room furniture next!
I bought a 7 piece sectional for $134 a month. When they delivered it there were several rips and tears all over the leather. There was also a huge 6 inch rip in one couch cushion. They delivered it and then started calling me the very next day for payment. They called me 9 times in 4 hours trying to get their $150! $15 more than what my contract stated. When I tried to fix this they told me that must have been a mistake from the delivery guy. They are a terrible company to work with that what nothing but to rip you off. I sincerely wish that I would never have gone there. Here I am three weeks later with the same rip in my couch having the hardest time getting them to send someone out here who actually knows how to sew it up. They had its own once and it came apart within hours. I am extremely disappointed in their customer service and the rudeness that they display when you call the store. I do not do Google reviews ever but I could not let this one go. Save your money and go purchase your items do not use this rent to own company they are horrible. Worst customer service of the century I have never felt more unappreciated in my life. They will no longer get my business or anyone that I know.
I bought a 7 piece sectional for $134 a month. When they delivered it there were several rips and tears all over the leather. There was also a huge 6 inch rip in one couch cushion. They delivered it and then started calling me the very next day for payment. They called me 9 times in 4 hours trying to get their $150! $15 more than what my contract stated. When I tried to fix this they told me that must have been a mistake from the delivery guy. They are a terrible company to work with that what nothing but to rip you off. I sincerely wish that I would never have gone there. Here I am three weeks later with the same rip in my couch having the hardest time getting them to send someone out here who actually knows how to sew it up. They had its own once and it came apart within hours. I am extremely disappointed in their customer service and the rudeness that they display when you call the store. I do not do Google reviews ever but I could not let this one go. Save your money and go purchase your items do not use this rent to own company they are horrible. Worst customer service of the century I have never felt more unappreciated in my life. They will no longer get my business or anyone that I know.
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