1990 W 11Th Ave
Eugene, OR 97402
Rent-A-Center
Rent-A-Center is a rent-to-own store located at 3666 W 11Th Ave, Eugene, OR 97402. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.0/5 based on 95 reviews.
Phone
(541) 683-5004Store Hours
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday (Today) | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
95 reviews
The staff was friendly, but I don't think they're properly trained. My family and I got a washer from them yesterday, and the delivery drivers didn't install the washer properly, they didn't use actual tools to properly seal the cold water valve which caused water damage to our laundry room floor. I sent them pictures, but they claimed they didn't receive the pictures I had sent, so I went and double-checked the outgoing email, the pictures were there. Then they claimed they needed our landlords information, all because we asked them if there was something they could do to make it right. I've spent the last fifteen years of my life working in retail, so I understand how difficult it can be to work with the public but we trusted them to know what they were doing and they didn't. It felt unprofessional and a bit disrespectful.
They were good at first. Now they leave people like me in financial peril. They used my credit card for auto renew that I didn't agree too. They say it's their new rule. Thieves. Go to Aarons! Much better service.
Needed a recliner for a friend who had surgery. They were able to deliver it the next day. Great customer service!
The team here is great. Store is clean and friendly i was greeted shortly after walking in will be recommending this location to everyone i know
Great services great products amazing people will definitely go back here they do a terrific job
Not happy. Bought a used couch from them. Didn't get to see the couch completely put together, but I did see it in pieces. He assured me it was in perfect condition. The couch they brought me was not the same couch. The couch love seat he showed me in the back had a middle armrest with cup holders. Since the couch was used, he promised he would clean it as well. The one they brought me was not clean. In fact, it smelled like urine in one spot. And when I took my black light to it, there was a stain down the side of the loveseat it was crusty. One side of the large couch is already breaking, and here's a hole in one of the cushions. Wil never buy furniture from them again. I feel like I got ripped off.
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Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.