Rent 1st

Best place to go for furniture, the staff are very friendly and will work with your needs. I recently moved and when our couch didn’t fit they offered us a new one that works with our payments. My wife is very picky and they managed to fulfill every request she asked for ! Love them !

Figure Id get an Xbox, so I ordered a new one. Get a phone call saying its ready to be picked up and to bring some paperwork. I get there and the gentleman goes to the office to get it, Im expected a boxed, new system. It was used, a controller, xbox and power cord. I get home and take a closer look. Nope, this thing looks like it was rolled through the mud, scuffs, nastiness in the cooling system. I get it set up, connect the controller, which was heavily used and dirty, some of the buttons stick, dont even work. I call the guy and was asked if Im being charged for a new system, because thats what I ordered. He said nope, I am getting a discount due to it being used. Next day I check the contract, Im being charged for a brand new system! Oh heck no. Then I call about the controller and he said he'd order one. I waited 5 days, no call. I finally got tired of all this, bagged it in a walmart bag, walk in and said Im returning it, he whips out the controller. I just shook my head. Shoot if you gave me the controller on Monday I might have just kept the Xbox and cleaned it up. Then I told him everything I put above. I walked out. I was better off going to a pawn shop or something. This place is sad, you dont get what you expect to get. Most of the stuff in that building is used, you can tell when you walk in, everything is dirty and looks used. Its over priced, for used, damaged product. Never again.

I had a very disappointing experience with this rent-to-own company. From the beginning, the communication felt excessive. They would start calling and texting the day before a payment was due, again on the due date, and continue if there was any delay. If you’re only one or two days late because of circumstances outside your control, don’t be surprised if they send employees to your home. Having someone show up at my door over a payment that was only a day or two late felt intimidating and unnecessary. I understand that businesses need to collect payments, but there was very little empathy or willingness to work with me after I missed work due to circumstances beyond my control. It felt like collecting the money was their only priority, rather than treating customers with respect. Based on my experience, I wouldn’t recommend this company unless you’re absolutely certain you’ll never have a late payment. If you’re considering a rent-to-own option, I’d recommend looking into Aaron’s instead. In my experience, they were much more understanding and didn’t constantly call, text, or send employees to my home over a payment.

Chris from the Sheridan store is really helpful and cares about his customers. Always there to help when needed with fast and friendly service all the time. I highly recommend them to everyone. They will work with you and make sure you get what you need with same day fast delivery. 😊😊😊👍👍👍

The store manager Chris is a real outgoing and understanding person. He is very helpful. I would highly recommend him. Two thumbs Thank you Chris....

I wish I could put no stars!! Was seriously considering getting furniture but all the stuff was dirty in the store. Was looking at washers and dryers and it was live roaches in the washer. They want top dollars so USED items was going to pay cash didn't get anything due to seeing the roaches. Customer service was good products not in good shape.

I got my all in one from them, my 65' TV and my desk. They are awesome great management