288 S. Sandusky St., Delaware, OH 43015
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288 S. Sandusky St., Delaware, OH 43015
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Ashley was so amazing. When I had to switch couches due to inventory reasons, she reached out to me personally to help me pick a new rug because she noticed the first one i picked out wouldn't match the new couch. Setting up the delivery and getting everything set up was so easy thanks to her.
I have found that the manager and the sales staff really do try to make your experience here the best possible I've enjoyed getting a few things that I couldn't have afforded to pay cash for all at once
Originally I was going to leave a not so nice review. But I understand things happen. March of this year I had my washer taken for repair (very minor repair needed) left a voicemail after stating removal/installation left some what of a mess. Never got a call back. I called in 3 weeks after Spoke to a manager, sent an email with proof and never heard anything for a month (April). Called again, manager got snippy with me stating I never sent an email, then later said someone deleted my email and he will get right on it. So June of this year I send an email asking for an update and Nancy gave me a call, very nice lady, got me scheduled for my washer to be returned. finally. Stated a the manager who I spoke to didn’t do anything with my situation. Anyways. Shane and Cody did amazing installing my washer again, great costumer service- answered all my questions. Shane said he even repaired the washer himself because it was a simple fix and didn’t need to be gone for 3 months. Nancy was great assisting with this issue and getting everything scheduled. Who ever the manager that was assisting me was not great whatsoever. I’ll give credit where credits due and that manager doesn’t deserve any of this credit Also- I scheduled for 11-1pm for washer. I asked if they could come closer to 11. Shane and Cody showed up at 10:50am. Amazing service. Thank you again- Nancy, Shane and Cody.
Originally I was going to leave a not so nice review. But I understand things happen. March of this year I had my washer taken for repair (very minor repair needed) left a voicemail after stating removal/installation left some what of a mess. Never got a call back. I called in 3 weeks after Spoke to a manager, sent an email with proof and never heard anything for a month (April). Called again, manager got snippy with me stating I never sent an email, then later said someone deleted my email and he will get right on it. So June of this year I send an email asking for an update and Nancy gave me a call, very nice lady, got me scheduled for my washer to be returned. finally. Stated a the manager who I spoke to didn’t do anything with my situation. Anyways. Shane and Cody did amazing installing my washer again, great costumer service- answered all my questions. Shane said he even repaired the washer himself because it was a simple fix and didn’t need to be gone for 3 months. Nancy was great assisting with this issue and getting everything scheduled. Who ever the manager that was assisting me was not great whatsoever. I’ll give credit where credits due and that manager doesn’t deserve any of this credit Also- I scheduled for 11-1pm for washer. I asked if they could come closer to 11. Shane and Cody showed up at 10:50am. Amazing service. Thank you again- Nancy, Shane and Cody.
I've been a customer with Showplace for 24 years and the customer service is awesome. Nancy will go out of her way for her customers. I absolutely love the Delaware Showplace!! Just purchased another couch from Nancy. I told her what I was looking for and she got me the perfect couch
I've been a customer with Showplace for 24 years and the customer service is awesome. Nancy will go out of her way for her customers. I absolutely love the Delaware Showplace!! Just purchased another couch from Nancy. I told her what I was looking for and she got me the perfect couch
I went in and found what I was looking for with the excellent care of Nancy! She was able to get another speaker from another store so we could buy 2. She was professional and took great care of us and helped us navigate the whole process quickly!! Thank you Nancy
Nancy was the SWEETEST!! Definitely puts customers first and shows a high level of professionalism when going over your options with you. Will always recommend her as a go-to!
See Nancy! She along with all the staff at the Delaware location are AMAZING. Nothing but good experiences and always very flexible.
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