Modern Rent to Own

Highly not recommended they don’t care about anything you go through my niece had a whole fire in home. They act like they don’t care about her well being or kids at all. Go to Aaron’s they better

I’ve had 4 or 5 accounts with them and they always been upstanding and friendly

I hate them! Wouldn’t recommend at all… rude…! As had someone helping me and they had the audacity to walk off in the middle of helping me to call TWO PEOPLE about making a payment! Yes these people ⬇️

Best customer service ever! I highly recommend this place. They always treat like family, Go see Kenny & Reggie!

WE HAVE TO START THINKING ABOUT WHO WE SPEND OUR MONEY WITH AND DO THEY REALLY VALUE US AS A CUSTOMER?? If I could rate this place at a 0 I would right now! I just moved and was recommended this place by my neighbor. I went in GM waited on me I purchased a bedroom set, and a washer & dryer. When I received the washer & dryer it was something they found way way back in inventory that looked liked it was repoed from someone house five years prior. Whirlpool dryer and a Amana washer. (Didn’t get my clothes clean ( I have pics the ones I text MH) the dryer was good but both used and old) this is the worst they tried to put blue greenish tape to try to make it look like it was new. Why? Two weeks later they replaced with brand new ones after I asked them to come and get this mess out my place. Then the bedroom suit SMH my daughter goes to open one of the drawers and the front face came off. I called about this as of today Aug 12, 2023 no one has come to replace the part that fell off it’s still in the corner. Now let’s talk about financial side of this. When I went in date of purchasing we discussed payment and I let the GM know my pay period. I got a phone call last week about pmt. I let Maurice (sales mgr.) know you are calling me on the incorrect week this isn’t my pay week. I advise him your GM got this wrong he will need to correct it. I’m thinking everything is ok. I received a phone call on Aug. 11, 2023 from Patrick (GM) saying if I don’t make a pmt. they will file papers on me at the magistrate office. Now you really have my attention. Sometimes things come up at work where u can’t ans. a call this was the case with me. I called Maurice back on his cell that he provided to me he didn’t ans. but texted back. Mind you guys he (Maurice) gave me his cell thinking he might be able to come over late night (not) this suppose to be professional delivery he coming over touching my side. I pushed his hand back so fast like don’t do that my daughter is here. Just a little insight on how unprofessional and unsafe this has come to be. Getting back after I finished my text conversations with Maurice I get out the car and my neighbor came out his place and said Modern Homes called me and asked was you home. I was livid this is my neighbor that knows nothing about me and his name is not on my call list I’ve only known him about a month now only in passing. I reached out to Maurice on his cell with my concerns his response OK! OK! I called today Aug 12, 2023 and the (GM) Jesus help me at this point over talking me I can’t get a word in edge wise, etc. etc. all while refusing to listen to what I’m saying. This is not what we discussed you made a mistake own it and make it right. Instead he says you have late fees, if you don’t get a plan to pay you will never own this, MH will eventually repo this then resell you will just be paying late fees. I just made a pmt. to get off the phone ( now basically you have just taken my single mom money that I work for with fees). He said when I worked at Rent A Center this is how they did but I’m here to help. Help who not me all I’ve gotten from y’all are old appliances, broken furniture, Threats, sexual harassment/ME TOO, Unprofessionalism, unauthorized fees. The only help you given so far is how not to run a business!!!!!!!!!!!! You can’t run someone’s business like this a ENTIRE Chitlin Circus! Do better when dealing with ppl. and their money!