Rent-A-Center

3.8 (70 reviews) on Google

1146 Henderson Drive, Jacksonville, NC 28540

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (910) 989-0555 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (910) 989-0555 or visiting in person at 1146 Henderson Drive, Jacksonville, NC.

Location

1146 Henderson Drive, Jacksonville, NC 28540

Get directions

Customer reviews

3.8
Based on 70 Google reviews
3.8

70 reviews

5
40%
4
0%
3
0%
2
20%
1
40%
Have you visited this store? Write a review on Google
Joann Kaspar
Joann Kaspar 6 months ago

Shitty customer service insensitive to life altering matters won’t give the time needed to get things straight and harasses their customers formal complaint with BBB has been filed

Joann Kaspar
Joann Kaspar 6 months ago

Shitty customer service insensitive to life altering matters won’t give the time needed to get things straight and harasses their customers formal complaint with BBB has been filed

mish. slenderman
mish. slenderman 7 months ago

Rose was very sweet and helpful. Definitely a great experience which makes me want to come back again! Love our new washer and dryer 🫶🏼

mish. slenderman
mish. slenderman 7 months ago

Rose was very sweet and helpful. Definitely a great experience which makes me want to come back again! Love our new washer and dryer 🫶🏼

Sonya Purvis
Sonya Purvis 1 year ago

They are rude! And will talk to you nasty and demanding. I will never use them again. They really need a class in customer service. The credit manager acts like he is the owner and doesn’t care about the customer at all. Very rude and unprofessional

Sonya Purvis
Sonya Purvis 1 year ago

They are rude! And will talk to you nasty and demanding. I will never use them again. They really need a class in customer service. The credit manager acts like he is the owner and doesn’t care about the customer at all. Very rude and unprofessional

Cassandra Comardelle
Cassandra Comardelle 1 year ago

The staff here is so great a friendly! When delivering my item, the gentleman who arrived was so kind and ensured everything was perfect during set up. We only needed an extra bed temporarily due to a family member becoming ill and during pick up the crew remembered and asked how they were doing. It was very sweet he remembered why we needed the rental furniture and thought to check in on them. The process from calling for the rental to pick up was easy, but working with the staff at this location was amazing. They all have such great customer service.

Cassandra Comardelle

The staff here is so great a friendly! When delivering my item, the gentleman who arrived was so kind and ensured everything was perfect during set up. We only needed an extra bed temporarily due to a family member becoming ill and during pick up the crew remembered and asked how they were doing. It was very sweet he remembered why we needed the rental furniture and thought to check in on them. The process from calling for the rental to pick up was easy, but working with the staff at this location was amazing. They all have such great customer service.

Dawn Fox-Ervin
Dawn Fox-Ervin 2 years ago

Not a happy camper. I was told and I signed for a brand new sectional couch. I received a used couch that smells of sweaty body odor confirming the couch was not cleaned before they brought it to me. Now I have to get it cleaned. I do not appreciate being mislead and over charged. I should get a huge discount on my balance. My payments and balance should be no where close to what my records show. I'm pretty upset. And I hope it gets straight before they my payment comes out.

Dawn Fox-Ervin
Dawn Fox-Ervin 2 years ago

Not a happy camper. I was told and I signed for a brand new sectional couch. I received a used couch that smells of sweaty body odor confirming the couch was not cleaned before they brought it to me. Now I have to get it cleaned. I do not appreciate being mislead and over charged. I should get a huge discount on my balance. My payments and balance should be no where close to what my records show. I'm pretty upset. And I hope it gets straight before they my payment comes out.

Rating from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.