Aaron's

you can thank the 2 young delivery guys in Asheboro NC. So far they have been the most understanding and they fixed the chest and the dresser issue. Due to their caring and understanding i will remain a customer. This is true customer service. They deserve to be rewarded for saving the day. They made things right. Thanks to the both of you. Shelia K Hughes

Absolutely great service! Brandon and Matthew delivered our furniture today and you couldn't ask for two nicer gentlemen. Very professional and friendly, went out of their way to make sure everything was exactly how we wanted it. I highly recommend Badcock Furniture!

The sales associate Jimmy was awesome! He greeted us as we walked in with a smile and a caring “let me know if you need anything!” We walked around for a little bit and Jimmy met us once again and asked if we needed anything. We were deciding on a mattress and bedroom suit, once we gathered what we wanted we told Jimmy and he led us in the right direction! The credit application was super easy! Once we were approved Jimmy helped us customize what we wanted to better fit us! We ordered everything and chose to pick up our purchases two days later. When we left the store Jimmy called to let us know some of our purchases were on a back order and asked if we would like to look at anything different, I choose to wait about a week to get what we had originally agreed on. Jimmy was phenomenal and I’m so glad he was our sales associate! He answered all questions we could think of!

Very nice people. Prices are to high. The quality of the home furnishings are definitely high. I had my recliner 8 years. And I slept in it. finally donated it to charity and bought a new one

The worst furniture buying experience ever. My husband and I went furniture shopping at multiple businesses but found the best prices at Badcock so decided to go back to make a purchase. We arrived with a truck, trailer, and money! When we made our decision they said they didn't have any in stock but could order it. We really needed it the same day but they wouldn't sell the floor models. We finally decided to let them order it and wait. They agreed to give us free delivery (6 days later) for the inconvenience. On delivery day my husband called early to find out when to expect the merchandise. He was told at 9:30am that they had loaded our furniture and would be there shortly. At 1pm he called back because we still didn't have furniture. He was told that they were out and should be there any minute. At 4pm he called again. We still didn't have furniture and he had wasted the whole day waiting. This time the lady that answered told him that our delivery was scheduled between 2-5pm. He had never been told that before. When he explained that to her the manager picked up the phone and told him that he should have a paper stating the delivery schedule and they'd be there between 2-5. When he told her that he never got a paper saying when they'd arrive she told him that they'd be there between 2-5 and that she'd talk to her employees about him being told they'd be there in the morning. She then hung up the phone on him. Terrible customer service skills. The delivery people showed up at 5:30pm tore up a door frame, ended up bringing our leather furniture in in the pouring rain, tracked mud through the house even though we have a concrete walkway, and didn't have the tools needed to put together the furniture. They also delivered us the base to the table that was the floor model but wouldn't let us have it the day we needed it. I wouldn't recommend them to anyone.