Aaron's

I got most of my furniture there no problems at all very nice

My girlfriend gets stuff from them and they tell you what you need to come up with to catch up but they tell her 3 different amounts and just want more and more money. It’s better to just buy the stuff somewhere else outright.

I have furnished most of my apartment from Aaron's. Great products great prices great and helpful staff. Highly recommend Aaron's to anyone. I use the Geneva store. Chris is my favorite to work with

The employees are completely disrespectful and have no good customer service and horrible communication. Don’t even tell you anything about missing a payment or anything. They just come and take that’s it. They give you no chance to pay on it whatsoever. So Aaron’s is a horrible place to rent to own and don’t ever go to the Geneva location horrible service. Just go to rent a center they are a lot more understanding and are completely transparent and work with you unlike Aaron’s. And no I’m not just writing a bad review because I missed a payment and got my stuff taken. It’s because I was threatened by an Aaron’s driver and felt humiliated and he was lying to his boss saying I smashed the door in his face even though I didn’t even answer the door when he knocked because I was on the toilet so I didn’t even know who was at my door. Horrible company, just don’t even waste your time doing business with them.

I am definitely not satisfied with the service I received, and DID NOT receive here. I decided to take the chance and go to the physical store instead of ordering online, just to see if there were any better deals or furniture pieces different from the inventory showing online. The manager seemed very personable and professional throughout the entire process from start to finish, but I learned after, the trust I placed in him to eventually deliver my furniture, which I absolutely fell in love with after he showed it to me in their back room inventory, was very sadly misplaced. He went through the entire process of totally selling me on this furniture , which was not originally what I was even looking for, got me excited and planning for that piece, just to totally ghost and ignore me through every phonecall and visit from there on. I personally requested him with each phone call I made. Left several messages for him to contact me back as soon as he was able, never called. At one point, a customer service representative from Aron's company called me to ask about my recent visit and offered any assistance I might need. This rep personally called my local Aron's store, got the manager I had been looking for on the other line, connected him to me and as soon as I started speaking he rudely interrupted and made a quick excuse to hang up. He then promised me a call back asap and, SURPRISE, haven't heard a word back. I feel as if I wasted so much valuable time with the entire fiasco, and that makes me upset, because I am still going without when I could have gone elsewhere and/or found what i needed and be totally content and comfortable with other new furniture, instead i still struggle finding what i need and going without being very uncomfortable! Horrible management!!