Aaron's

Heather is great to work with - knowledgeable, helpful, and professional. She made the process easy and handled everything quickly. You can tell she knows her stuff and cares about doing a good job always makes my day with jokes n smiles 😁

Would love to know how we looked online at something never even filled out an application then spoke to someone and they said all they needed was paystubs and proof of address we go in and they don't even look at the stuff they just walk to the office after I mentioned I used to work there and then come back out with a snotty attitude and say oh your denied seems kinda fishy but yet blessing in disguise 👌

Let me just say I have been getting things from Aaron’s in Norwich, NY for many years. However when we needed a new washer and dryer we decided to go to the Binghamton, NY store for them. Let me tell you right now we will never ever deal with Binghamton again! The store manager Mike is the rudest nasty person I have ever dealt with! He doesn’t like to let you talk when you are on the phone, he’s aggressively rude to customers, he tells you when they are coming to deliver things and not ask when it’s convenient for the customer. His communication absolutely sucks with customers, he doesn’t return calls and gets nasty when you call him again about an issue you have with your product you got from them. I really don’t think any of the workers communicate at all with each other cause none of them have any idea what’s going on with anything. If you don’t like your job or dealing with the public here’s an idea find a different job!

I literally just ordered an item online that I haven't received yet which is fine I know I have to wait but I called the store to get some information and ask a few questions the woman that answered was very rude. She wouldn't let me finish talking kept interrupting me all she wanted to do was get me off the phone. I hope my experience is a lot better was I receive my item because I will not rent from them if that is the case.

Today i experience the worst act of disrespect for a human being in all my years of experience. We are helping a tenant with medical conditions and disability to get all her needs fill, this costumer has a bed from Aarons and want to return it cuz we get a medical positional bed that this person need due to medical conditions, aarons store agree to pick up the bed today, between 2 to 6pm, some employee show up early to pick it up buy as i been told went to the room stay there for like 15 minutes then tell tenant he will be back between 2 or 6pm is been 5:32pm at the tike of this review and we still waiting for them, let me start with invasion of privacy this employee took pictures of the mattress as i been told by family member (something I don’t think is right) and leave, when the significant other of tenant call the store they tell her she need to stay with bed and pay it no matter what because the bed is in bad shape which is not and also saids do not call anymore if is not the person on the lease agreement they can talk about the account with her, when as far as i know this family member does everything for this person due to medical issues that compromised tenant health and as we still waiting for them tenant call the store and now change it for tomorrow from 3 to 6pm this store needs to shut down they are irresponsible and i have more information about this incident look like this behavior is cuz of some bad gossip from another person, it make this incident look like is personal and discriminatory, however the condition of the item is need to take it even if is broken. here is a pic of the mattress is in good shape