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Rent-A-Center

3.8 (99 reviews) on Google

3800 Kietzke Ln, Reno, NV 89502

Call (775) 826-9000 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (775) 826-9000 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (775) 826-9000 or visiting in person at 3800 Kietzke Ln, Reno, NV.

Location

3800 Kietzke Ln, Reno, NV 89502

Get directions

Customer reviews

3.8
Based on 99 Google reviews
3.8

99 reviews

5
60%
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1
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Have you visited this store? Write a review on Google
Tammie Davidson
Tammie Davidson 5 months ago

I’m giving a one star because Jeremiah keeps making me promises and never ever follows up …never calls me back I tried to rent two different times and each time something was wrong..the first time the all in one took six hrs for one load so we wanted to exchange so we go in do a exchange ..told us everything was the same contract two days later he’s calling me saying I owe another payment…when I had to first of all go buy ninety dollars worth of parts to make the stackable work but still didn’t…so he shows up to take the machines because he said I was late on my payment..WHAT…so I WAS SO LIVID THAT I CALLED …and then he apologizes and says don’t worry I’ll send over a loaner while we wait on new ones for you…I never got a loaner BUT I DID GET FROM HIS GUYS THAT PICKED UP WASHER AND DRYER A RUINED KITCHEN FLOOR..I called to have it estimated 1,900 dollars worth of damage to my kitchen floor…I sent him the bid and when he is supposed to respond about having my estimator start work…HAVENT HEARD ONE WORD..I went in today and he tells me “WE DONT MAKE WASHERS AND DRYERS THAT YOU NEED ANYMORE . And I asked from any rent a center and he says”NO RENT A CENTER MAKES WHAT YOU NEED…then says I sent your request to have ur floor fixed to my corporate office…if they think they want to fix they will be in touch…WOW..then I ask his name and he completely lies to my face my name is Jorge …and I know it’s jerimia….i can’t believe the lack of care and customer service ..and I still have heard nothing from anybody..COMPLETE NIGHTMARE!!!!

Tammie Davidson
Tammie Davidson 5 months ago

I’m giving a one star because Jeremiah keeps making me promises and never ever follows up …never calls me back I tried to rent two different times and each time something was wrong..the first time the all in one took six hrs for one load so we wanted to exchange so we go in do a exchange ..told us everything was the same contract two days later he’s calling me saying I owe another payment…when I had to first of all go buy ninety dollars worth of parts to make the stackable work but still didn’t…so he shows up to take the machines because he said I was late on my payment..WHAT…so I WAS SO LIVID THAT I CALLED …and then he apologizes and says don’t worry I’ll send over a loaner while we wait on new ones for you…I never got a loaner BUT I DID GET FROM HIS GUYS THAT PICKED UP WASHER AND DRYER A RUINED KITCHEN FLOOR..I called to have it estimated 1,900 dollars worth of damage to my kitchen floor…I sent him the bid and when he is supposed to respond about having my estimator start work…HAVENT HEARD ONE WORD..I went in today and he tells me “WE DONT MAKE WASHERS AND DRYERS THAT YOU NEED ANYMORE . And I asked from any rent a center and he says”NO RENT A CENTER MAKES WHAT YOU NEED…then says I sent your request to have ur floor fixed to my corporate office…if they think they want to fix they will be in touch…WOW..then I ask his name and he completely lies to my face my name is Jorge …and I know it’s jerimia….i can’t believe the lack of care and customer service ..and I still have heard nothing from anybody..COMPLETE NIGHTMARE!!!!

aaron friend
aaron friend 6 months ago

Toni was very helpful in the rental process very knowledgeable of the product explained everything to great detail about what I would need to pay weekly or bi-weekly couldn't ask for a better set of sales people will definitely recommend this place to other people five stars for sure

aaron friend
aaron friend 6 months ago

Toni was very helpful in the rental process very knowledgeable of the product explained everything to great detail about what I would need to pay weekly or bi-weekly couldn't ask for a better set of sales people will definitely recommend this place to other people five stars for sure

Alan Valle-Monroy
Alan Valle-Monroy 7 months ago

Been a frequent customer here at this location. Every time I’m looking for something to add to my home I get help from Jeremiah. Very thorough, straightforward, and always gives me my options. Makes the process easy. Excellent customer service skill!

Alan Valle-Monroy
Alan Valle-Monroy 7 months ago

Been a frequent customer here at this location. Every time I’m looking for something to add to my home I get help from Jeremiah. Very thorough, straightforward, and always gives me my options. Makes the process easy. Excellent customer service skill!

Thomas Dehne
Thomas Dehne 7 months ago

One of the workers Jeremiah was very helpful walking me through the steps of my purchase.

Alma Poole
Alma Poole 10 months ago

Was disappointed with the customer service today when I came in to pay the remaining amount that I was told would be $155.70 it had changed to $199.64 , when I asked why the amount had increased the employee stated he had no idea and couldn't explain why I was being charged for a extra 45 dollars when he was the one who originally gave me the paper statement showing the $155.70 two weeks prior to this date even with me making a payment since then. I was still expected to pay the additional amount with no explanation or probable cause for the increase their service has been good up until this point was disappointed to have it end on this note

Alma Poole
Alma Poole 10 months ago

Was disappointed with the customer service today when I came in to pay the remaining amount that I was told would be $155.70 it had changed to $199.64 , when I asked why the amount had increased the employee stated he had no idea and couldn't explain why I was being charged for a extra 45 dollars when he was the one who originally gave me the paper statement showing the $155.70 two weeks prior to this date even with me making a payment since then. I was still expected to pay the additional amount with no explanation or probable cause for the increase their service has been good up until this point was disappointed to have it end on this note

Jennifer Herrera
Jennifer Herrera 2 years ago

Great Fast service when we need a bed right away they are there for you

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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