Tel-A-Rent

The staff at Tel a rent, both in Springfield and Republic are the best. Good prices, good products GREAT service. I've used these guys for over 2 decades and have never been disappointed. Ive recommended them to family and friends and neighbors. They will bend over backwards to accommodate whatever fits your needs. Give 'em a try, you won't be disappointed.

Super unprofessional business. They have no regard for your work hours. I’ve repeatedly told them hours that I cannot have my phone on me due to my jobs policies. They don’t care, they call and text repeatedly. They threatened to have a sheriff serve me because I was LATE. I work 12&16 hour shifts. The last thing I want to see when I check my phone is threats because they keep ignoring the days I told them I get paid. They add late fees even after I’ve told them when I get paid. The finance charges add like $2k also. Don’t use this business. Run.

While I say the quality of the mattress is good, the customer service is INSANELY AWFUL. I have asked them not to message me during work hours and they BLOW up my phone. I’ve never missed a payment. I’ve been late but I’ve also repeatedly explained that one pay is for all my bills and the other is to pay them and I requested to pay with that check AND THEY STILL BLOW ME UP!!! Super unprofessional business, charges late fees even though I have repeatedly explained what my pay dates are. They threaten sheriffs and ridiculous actions. Just buy a mattress out right from somewhere else. The financing charges add like $2k as well. Don’t do it!!!!!

Steven and Ryan are absolutely the best! They go above and beyond to make sure the customer is happy! I would highly recommend the store in Republic, Mo and these 2 guys for your next purchase! They made the process easy and stress free....I will definitely be returning here for my next purchase.

I can’t say enough good things about my experience with Tel A Rent in Republic, MO, especially about Store Manager, M. Ryan Pierce. From the moment I walked in, Ryan treated me like a valued customer, not just another transaction. His level of professionalism, courtesy, and genuine care is unmatched. Ryan made sure every single one of my needs was not just met, but exceeded. He walked me through every option with clarity, gave honest recommendations based on what I truly needed (not just what he could upsell), and handled the entire process quickly and efficiently. It was stress-free, easy, and actually enjoyable (which is something I never thought I’d say about a rent-to-own experience). What really stood out was how Ryan went the extra mile, checking in after the delivery, making sure everything was perfect, and offering real support without me ever needing to ask. He’s the kind of manager who takes pride in his store and genuinely cares about his customers. If you’re looking for top-tier service, fair prices, and someone who will treat you right, go see Ryan Pierce at Tel A Rent in Republic. I wouldn’t go anywhere else!