416 Ms-12 W, Starkville, MS 39759
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416 Ms-12 W, Starkville, MS 39759
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They have horrible customer service never answers their phone or they can never tell u wen ur stuff will be delivered
Worst service ever. The most unprofessional unorganized furniture store I have ever been in, from the staff and employees all sitting around on the furniture in the showroom on their phones and their children running around everywhere like it was a daycare center. They got my order all wrong took 2 months to correct. Once I finally received my bed, it was wrong it did not fit my adjustable bed like I was promised and I bought many other pieces from here. Upon delivery all of my furniture was dented and scratched badly when they were moving it in. Maybe part of the reason they're going out of business!! Beware if you're thinking you're getting a deal do yourself a favor go somewhere else!
The absolute worst service. I came here to look for a bedroom suit and mattress. We arrived at 5:55 on a Tuesday. The posted online hours as well as the posted hours on the store were open until 7. The open sign was also lit. As we opened the door we were greeted by a woman sitting on a sofa yelling “We Closed!” at us. This was followed by a man who looked like he most certainly did not work at the store unplugging the sign right in front of us. I would have understood if I was greeted politely with some sort of explanation but this service is absolutely unacceptable. I will never enter this store again or recommend it to anyone I know.
They scratched both my love seat and sofa on delivery. Promised to come back and apply a special glue on them to prevent the scratches from growing but they never did. I called them twice. They kept saying they would come (giving me specific days) but they never showed up. So, basically, they look nice and professional but only until they get their money. Good luck getting a hold of them afterwards!
Our sales representative Andrew was extremely helpful and considerate. He was mindful of our budget, and showed us several different options to cater to our needs. We are grateful for our experience and we look forward to resting soundly on our new, cozy bed.
Alex and Cody were awesome! Very professional! I was upset about waiting all day, but they made it worth the wait. My furniture was put together so well. I was even convinced to go get more item lol.
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