Rent-A-Center

This place is a joke. Of the jump dudes talking all crazy. I'm guessing the shop manager cause some big guy was out in the truck. Asked about some online I told him I got approved for around 2k and need a bed. Talks all crazy and I just say dude never mind. I'm good. Place is a joke. Will tell everyone who I know that this place is just straight garbage.

This place is a joke. Of the jump dudes talking all crazy. I'm guessing the shop manager cause some big guy was out in the truck. Asked about some online I told him I got approved for around 2k and need a bed. Talks all crazy and I just say dude never mind. I'm good. Place is a joke. Will tell everyone who I know that this place is just straight garbage.

The person who answers the phone always has an attitude and provides poor customer service. It used to be excellent, but ever since there has been a lady there with that attitude, the experience has completely changed. That’s why I’m only giving 1 star.

The person who answers the phone always has an attitude and provides poor customer service. It used to be excellent, but ever since there has been a lady there with that attitude, the experience has completely changed. That’s why I’m only giving 1 star.

Adrian is by far the best associate that I have ever dealt with! This RAC store is the best on the coast! I have paid off several items and have gotten all of my products brand new in the box! The store is good about taking care of your needs and wants! Their prices are awesome and they always have sales on pre-owned items! Go by there and check them out! If she don’t have it in the store she will order it for you!

Adrian is by far the best associate that I have ever dealt with! This RAC store is the best on the coast! I have paid off several items and have gotten all of my products brand new in the box! The store is good about taking care of your needs and wants! Their prices are awesome and they always have sales on pre-owned items! Go by there and check them out! If she don’t have it in the store she will order it for you!

I had rented a Laptop, and the laptop didn’t work when I tried to connect it to the Internet. So I had to go back and they tested the computer and saw that it didn’t work. They quickly switched it out and gave me a new laptop that worked. I have nothing but positive things to say. Of course nothing is perfect, but they are good in my opinion.

I had rented a Laptop, and the laptop didn’t work when I tried to connect it to the Internet. So I had to go back and they tested the computer and saw that it didn’t work. They quickly switched it out and gave me a new laptop that worked. I have nothing but positive things to say. Of course nothing is perfect, but they are good in my opinion.

Update: I decided to try them again, hoping for a better experience. It was slightly better, but it wasn't the chair I thought it was and they put a RAC Plus plan on my payment plan that wasn't menitoned anywhere in the contract I signed. I found a better recliner and had them come get theirs. Delayed delivery, broken end table, and fresh ruts in the yard… First, I asked for delivery on Monday and the associate said “We can do that.” On Monday, I called to find out the manager supposedly called me Saturday to set up a delivery and I didn’t answer. I have no calls or messages from Saturday. They rescheduled me to Thursday. On Thursday, the delivery truck first stops at the house up the road from me and puts a note in their door. Very convenient for them… almost like they really rescheduled me because they had to come this way on Thursday anyway. As the guy that was walking backward was bringing in my couch he stepped on my end table and broke it. His response was to chuckle and say “broke somethin’” like it was a joke. On the good side it wasn’t valuable but what if it was and he broke it due to his negligence to check his surroundings? Then the truck was stuck in my yard. Now yes, I told them they could back in. But I don’t know better because I drive a little car that when we were moving in got in and out of the yard easily. But they drive this truck for a living. I originally felt bad but after talking with others I agree they should’ve gotten out and walked the yard to see could they back in and not get stuck. They do this every day for a living and should know better. They left ruts in the yard trying to get out and had to call someone to come get them unstuck. The couches are great but the customer service and delivery were awful and it will be my last agreement with this store.

Update: I decided to try them again, hoping for a better experience. It was slightly better, but it wasn't the chair I thought it was and they put a RAC Plus plan on my payment plan that wasn't menitoned anywhere in the contract I signed. I found a better recliner and had them come get theirs. Delayed delivery, broken end table, and fresh ruts in the yard… First, I asked for delivery on Monday and the associate said “We can do that.” On Monday, I called to find out the manager supposedly called me Saturday to set up a delivery and I didn’t answer. I have no calls or messages from Saturday. They rescheduled me to Thursday. On Thursday, the delivery truck first stops at the house up the road from me and puts a note in their door. Very convenient for them… almost like they really rescheduled me because they had to come this way on Thursday anyway. As the guy that was walking backward was bringing in my couch he stepped on my end table and broke it. His response was to chuckle and say “broke somethin’” like it was a joke. On the good side it wasn’t valuable but what if it was and he broke it due to his negligence to check his surroundings? Then the truck was stuck in my yard. Now yes, I told them they could back in. But I don’t know better because I drive a little car that when we were moving in got in and out of the yard easily. But they drive this truck for a living. I originally felt bad but after talking with others I agree they should’ve gotten out and walked the yard to see could they back in and not get stuck. They do this every day for a living and should know better. They left ruts in the yard trying to get out and had to call someone to come get them unstuck. The couches are great but the customer service and delivery were awful and it will be my last agreement with this store.