Home Choice

This furniture store is incredible! Good deals, prices! I’ve been eyeing a chase lounge! I’ll be coming to pick it up! Great staff! Elegant staff I love! Highly recommended you shop here

This furniture store is incredible! Good deals, prices! I’ve been eyeing a chase lounge! I’ll be coming to pick it up! Great staff! Elegant staff I love! Highly recommended you shop here

I currently use home choice and even though the furniture is not all that great it does help for temporary comfort. With that being said the customer service is terrible. It don’t matter if you’re in between jobs or in a hard place at the moment they do not care. They want their money and they’re not the nicest about it. You can even pay on time and they’ll call you and blow your phone up saying that you owe an upcoming payment that you literally just paid. I know from experience. I tried paying over the phone one time and my card wouldn’t process so each time. Even though my card was valid with funds in it, I had to come pay in person. When I first signed with them I missed one payment because of a family emergency and this guy was talking to me like I was a damn crackhead or something. Just rude as hell. I’m saying all this to say that I wouldn’t w recommend anyone getting anything from Home Choice. Although I will continue paying my balance off, I will never deal with these people again. Also, please look around and find what’s a good fit for you as far as furniture and payments goes because you definitely don’t want to deal with companies like this AT ALL!

I currently use home choice and even though the furniture is not all that great it does help for temporary comfort. With that being said the customer service is terrible. It don’t matter if you’re in between jobs or in a hard place at the moment they do not care. They want their money and they’re not the nicest about it. You can even pay on time and they’ll call you and blow your phone up saying that you owe an upcoming payment that you literally just paid. I know from experience. I tried paying over the phone one time and my card wouldn’t process so each time. Even though my card was valid with funds in it, I had to come pay in person. When I first signed with them I missed one payment because of a family emergency and this guy was talking to me like I was a damn crackhead or something. Just rude as hell. I’m saying all this to say that I wouldn’t w recommend anyone getting anything from Home Choice. Although I will continue paying my balance off, I will never deal with these people again. Also, please look around and find what’s a good fit for you as far as furniture and payments goes because you definitely don’t want to deal with companies like this AT ALL!

If you have bad credit and need furniture and other items this is the place to go. However, you are going to pay high prices and high interest on top of those high prices. If you are even a week late they will show up at your door. I paid off my two purchases over the phone this year, I was told both times I needed to go into the store to sign something. I finally was able to get to a store. I didn’t have to sign anything, instead they just give you a receipt and a little bag with three cheap items as a “gift” for paying off your agreements. It’s quite offensive to be honest, considering how much I overpaid. The items were a little cheap disposable flash light where you can’t ever change the batteries, a toe nail clipper, and a three port wall plug. Never again.

If you have bad credit and need furniture and other items this is the place to go. However, you are going to pay high prices and high interest on top of those high prices. If you are even a week late they will show up at your door. I paid off my two purchases over the phone this year, I was told both times I needed to go into the store to sign something. I finally was able to get to a store. I didn’t have to sign anything, instead they just give you a receipt and a little bag with three cheap items as a “gift” for paying off your agreements. It’s quite offensive to be honest, considering how much I overpaid. The items were a little cheap disposable flash light where you can’t ever change the batteries, a toe nail clipper, and a three port wall plug. Never again.

Hands down the worst customer service I’ve ever had to deal with in store and through their customer support number. So let’s start with the fact that I fully applied for a tv that was advertised on their website. The store said The TV was so new that they had not received it in stock as of yet this was around the first week of December 2018. We are now at the end of January and about to enter into the month of February. I have yet to hear from the store in regards to the TV that I applied for and yes I gave them my Social Security number so that I could get approved for it, and was approved. Everytime I call they say they’ll call me back but they never have! I even attempted to get the general manager Ryan to call me back he never did but low and behold he put notes on my account claiming he did. Since I’m not actually a customer I don’t have to deal with them in regards to long term. Thank god! I attempted to go to another store and they said that they would have to re-run all my credit information again in order to process my order. I said no way!!! If I were you I would not walk but run from these stores not only do they not care about their customers but they clearly can’t take the time to call anyone back or no one knows anything and every time you speak to somebody they just give you a different answer or excuse. I was Just trying to build my credit but I guess this store is not the one to go through if you know what’s good for you or you have other options. It literally went from we haven’t received the TV in stock yet because it’s so new & you’ll be the first one to know once it’s in stock to we’ve already sold out, sorry. Even though I’ve been waiting approximately two months to hear as to when I will get the TV and I was the first on the list to supposedly receive. What makes it worse is none of the stores are connected along with their customer service which is not connected to any of the stores or inventory. so literally home choice can run any store location as they see fit, no having to uphold anything. I’m confused as to are you treat a potential customer like that... if they’re treating someone who hasn’t even actually spent money there but is approved to like that I wonder how they’re treating other people? Once again I would strongly suggest against going to this location or probably this company all together.

Hands down the worst customer service I’ve ever had to deal with in store and through their customer support number. So let’s start with the fact that I fully applied for a tv that was advertised on their website. The store said The TV was so new that they had not received it in stock as of yet this was around the first week of December 2018. We are now at the end of January and about to enter into the month of February. I have yet to hear from the store in regards to the TV that I applied for and yes I gave them my Social Security number so that I could get approved for it, and was approved. Everytime I call they say they’ll call me back but they never have! I even attempted to get the general manager Ryan to call me back he never did but low and behold he put notes on my account claiming he did. Since I’m not actually a customer I don’t have to deal with them in regards to long term. Thank god! I attempted to go to another store and they said that they would have to re-run all my credit information again in order to process my order. I said no way!!! If I were you I would not walk but run from these stores not only do they not care about their customers but they clearly can’t take the time to call anyone back or no one knows anything and every time you speak to somebody they just give you a different answer or excuse. I was Just trying to build my credit but I guess this store is not the one to go through if you know what’s good for you or you have other options. It literally went from we haven’t received the TV in stock yet because it’s so new & you’ll be the first one to know once it’s in stock to we’ve already sold out, sorry. Even though I’ve been waiting approximately two months to hear as to when I will get the TV and I was the first on the list to supposedly receive. What makes it worse is none of the stores are connected along with their customer service which is not connected to any of the stores or inventory. so literally home choice can run any store location as they see fit, no having to uphold anything. I’m confused as to are you treat a potential customer like that... if they’re treating someone who hasn’t even actually spent money there but is approved to like that I wonder how they’re treating other people? Once again I would strongly suggest against going to this location or probably this company all together.

I have never dealt with this company- but I can tell you it's trash. I inherited a phone number on their calling list and they will not stop leaving me voicemails. When I called back the guy did not want to help me at all and hung up. I've filed a complaint with the FCC. Decided to check out their website and lo and behold, it's a 'store' designed to exploit poor people. If you'd like to finance a $2000 laptop which is actually worth $400, then pay extremely high interest rates, by all means this is your store.

I have never dealt with this company- but I can tell you it's trash. I inherited a phone number on their calling list and they will not stop leaving me voicemails. When I called back the guy did not want to help me at all and hung up. I've filed a complaint with the FCC. Decided to check out their website and lo and behold, it's a 'store' designed to exploit poor people. If you'd like to finance a $2000 laptop which is actually worth $400, then pay extremely high interest rates, by all means this is your store.