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Rent-A-Center

4.1 (55 reviews) on Google

1355 E Apple Ave, Muskegon, MI 49442

Call (231) 777-1088 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (231) 777-1088 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (231) 777-1088 or visiting in person at 1355 E Apple Ave, Muskegon, MI.

Location

1355 E Apple Ave, Muskegon, MI 49442

Get directions

Customer reviews

4.1
Based on 55 Google reviews
4.1

55 reviews

5
40%
4
0%
3
0%
2
0%
1
60%
Have you visited this store? Write a review on Google
Randall Saunders
Randall Saunders 1 month ago

I was going to rent a laptop for my startup business needs, I signed up online, and agreed to a $10 first weeks payment and $66 a week thereafter, when I called the store to finalize the agreement I was told that they require a $500 deposit, nowhere online did it say anything about a deposit of any amount other than the $10 first weeks payment, I’ve lived in the same house for 20years, hold a steady job at service pro oil change on Laketon and Getty, and get nothing but 5*reviews from my customers and almost every one names me by name for 6months now. Rent a Center uses a bait and switch tactic, changing the agreed upon price when you talk to the store. I do not recommend them! Jose is the individual I spoke with at the apple avenue location! Upon calling the number that the owner gave me to call, The customer service was of no help whatsoever, they reconfirmed that my approval was fake and that it is a bait and switch, by telling me once again that Inwill need a $500 deposit, if I could afford to give up a whole weeks pay at once, I would not be trying to use a company like Rent a Center, I understand that the computer is expensive, but if you are going to change the terms of the agreement at the store you should say so up front and transparently, something along the lines of theses terms are subject to change at any moment! It’s no wonder that location has gotten 50 total reviews in 8 years of business, while my oil change has gotten ~75 5* reviews in the last 6 months with at least 60 of them mentioning me by name, and praising me for my honesty, and integrity, and transparency! Rent A Center needs someone who understands customer service in that location! The whole point of Rent a center is to help people like me! But this is contradictory by design! Here are some of my reviews at Service Pro Oil Change at 1779 S. Getty to back up what I say! Jose told the customer service department that I lied on my application, and said I owned my home, when I never said anything, that is defamation on top of deceptive trade practices, I sold my current laptop based upon the approval that I got Online! I’m definitely filing a small claims suit against Rent a Center and Jose!

Randall Saunders
Randall Saunders 1 month ago

I was going to rent a laptop for my startup business needs, I signed up online, and agreed to a $10 first weeks payment and $66 a week thereafter, when I called the store to finalize the agreement I was told that they require a $500 deposit, nowhere online did it say anything about a deposit of any amount other than the $10 first weeks payment, I’ve lived in the same house for 20years, hold a steady job at service pro oil change on Laketon and Getty, and get nothing but 5*reviews from my customers and almost every one names me by name for 6months now. Rent a Center uses a bait and switch tactic, changing the agreed upon price when you talk to the store. I do not recommend them! Jose is the individual I spoke with at the apple avenue location! Upon calling the number that the owner gave me to call, The customer service was of no help whatsoever, they reconfirmed that my approval was fake and that it is a bait and switch, by telling me once again that Inwill need a $500 deposit, if I could afford to give up a whole weeks pay at once, I would not be trying to use a company like Rent a Center, I understand that the computer is expensive, but if you are going to change the terms of the agreement at the store you should say so up front and transparently, something along the lines of theses terms are subject to change at any moment! It’s no wonder that location has gotten 50 total reviews in 8 years of business, while my oil change has gotten ~75 5* reviews in the last 6 months with at least 60 of them mentioning me by name, and praising me for my honesty, and integrity, and transparency! Rent A Center needs someone who understands customer service in that location! The whole point of Rent a center is to help people like me! But this is contradictory by design! Here are some of my reviews at Service Pro Oil Change at 1779 S. Getty to back up what I say! Jose told the customer service department that I lied on my application, and said I owned my home, when I never said anything, that is defamation on top of deceptive trade practices, I sold my current laptop based upon the approval that I got Online! I’m definitely filing a small claims suit against Rent a Center and Jose!

Amari Jones
Amari Jones 2 months ago

Their customer service skills are amazing. John & Kenney went above & beyond with the set up & delivery of my complete bedroom set

Amari Jones
Amari Jones 2 months ago

Their customer service skills are amazing. John & Kenney went above & beyond with the set up & delivery of my complete bedroom set

Cassie Houston
Cassie Houston 1 year ago

Everyone was really nice, they all helped me out when I was dealing with not having the money to pay my stuff right away.

Cassie Houston
Cassie Houston 1 year ago

Everyone was really nice, they all helped me out when I was dealing with not having the money to pay my stuff right away.

Kyler Afterwoods
Kyler Afterwoods 2 years ago

Does not stop HARASSING you if you’re even a DAY late. Try communicating with them and they never answer their phones. Communication sucks and leniency is HORRIBLE. Will never go back to them

Kyler Afterwoods
Kyler Afterwoods 2 years ago

Does not stop HARASSING you if you’re even a DAY late. Try communicating with them and they never answer their phones. Communication sucks and leniency is HORRIBLE. Will never go back to them

Gabriel Motha Fuckn Calkins
Gabriel Motha Fuckn Calkins 3 years ago

Had someone talk to Stacey at this location to let her know that they would be there Wednesday to square up only to have her lie and say that she knows and no one had there phone them yet she was on the phone with the truck drivers at the time and they sent them over here again today and they were even told to come get there stuff talked the person into keeping it and make payment as soon as possible yet they still want to harras even though they will get there payment unexpectedble

Gabriel Motha Fuckn Calkins
Gabriel Motha Fuckn Calkins 3 years ago

Had someone talk to Stacey at this location to let her know that they would be there Wednesday to square up only to have her lie and say that she knows and no one had there phone them yet she was on the phone with the truck drivers at the time and they sent them over here again today and they were even told to come get there stuff talked the person into keeping it and make payment as soon as possible yet they still want to harras even though they will get there payment unexpectedble

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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