Rent-A-Center

I had first terrible experience with Rent a center delivery, I explain to customer service due to my surgery i can't leave the apartment within 2 weeks. I made my first payment I didn't not receive the product, kept changing the time & date. I will not recommend using rent a center they take your money. I didn't want to give them a start but you have to submit a review.

I had first terrible experience with Rent a center delivery, I explain to customer service due to my surgery i can't leave the apartment within 2 weeks. I made my first payment I didn't not receive the product, kept changing the time & date. I will not recommend using rent a center they take your money. I didn't want to give them a start but you have to submit a review.

Don't buy from them they have roaches I was walk in this store to rent a living room I was about to sit down glad I look down a roach crawling on chair smh big roach

Don't buy from them they have roaches I was walk in this store to rent a living room I was about to sit down glad I look down a roach crawling on chair smh big roach

My washer went up and buying a new one wasn’t an option! I did the application on line on Monday. Talked to John and he explained what else I needed to complete the process, my washer was delivered today by Alonzo and he was GREAT!! I called the store this morning to confirm delivery and Alonzo said he would be here by 12, he sent me a text when he was on his way, he got here at 11:55. He helped by moving the broken washer out of the way, installed the new one! He was professional and provided great customer service! Thank You Alonzo and John, you both are greatly appreciated.

My washer went up and buying a new one wasn’t an option! I did the application on line on Monday. Talked to John and he explained what else I needed to complete the process, my washer was delivered today by Alonzo and he was GREAT!! I called the store this morning to confirm delivery and Alonzo said he would be here by 12, he sent me a text when he was on his way, he got here at 11:55. He helped by moving the broken washer out of the way, installed the new one! He was professional and provided great customer service! Thank You Alonzo and John, you both are greatly appreciated.

I been renting a washer since Dec 2019 they have taken payments automatically off my debit card every week . I called in may of 2021 and was told the washer was paid off and since then no more payments were taken off my card so I get a letter saying for me to return the property because I still owed money. If I owed money then they should of continued to take payments off my card. They can take me to court. This is their fault. I was paying

I would like to know what happened to the Manager Ms. Sophia and who in the he-- is this inexperienced nasty attitude person Karen. I don't know who the owner is but you lost my business and the people I recommended go to this store go somewhere else. I've known Ms. Sophia over 15 years and a lot of purchases I made at this store. You lost a valuable asset that was knowledgeable and ran this store with great skill and customer service that you look for when you're purchasing furniture and large appliances. I just hope wherever she went she receives a great raise and took her customers with her. Shame, shame on the owner. Thought you wanted to make 💰 money not hire a manager that knows nothing. This is a damn shame 😡😤😠.

I would like to know what happened to the Manager Ms. Sophia and who in the he-- is this inexperienced nasty attitude person Karen. I don't know who the owner is but you lost my business and the people I recommended go to this store go somewhere else. I've known Ms. Sophia over 15 years and a lot of purchases I made at this store. You lost a valuable asset that was knowledgeable and ran this store with great skill and customer service that you look for when you're purchasing furniture and large appliances. I just hope wherever she went she receives a great raise and took her customers with her. Shame, shame on the owner. Thought you wanted to make 💰 money not hire a manager that knows nothing. This is a damn shame 😡😤😠.

It all started with a phone call to the store Mrs. Karen was the amazing Manager that answered the phone and its been amazing ever since! We ordered our bed from them delivery went amazing I've called back each time getting someone new on the phone from the different days I've called they all addressed me directly from my name each call in every staff has been amazing super friendly helping me along my agreement I'm looking more into getting more items for my home next stop is a bed for our daughter this rent a center sets it self far and beyond away from the others this store itself is amazing! I walked in the door feeling like I'm getting the items I want the items shown are things I love and not random items I won't want but each item I have explained to them I wanted was exactly the kind of item looked for in my head like they know I wanted that exact item! Mrs. Karen and Mrs. Sophie are amazing with great staff very friendly hard working employees each day