Rent-A-Center

I have always paid my bill at rentacenter in augusta maine and paid alot of stuff off i let them know i would get caught up juts waiting on a payment from a job I did with a town .I didn't realize town pay out 2 times a mth and I still get calls 2 or 3 times a day I got sick with covid and let then know I was sick and at a Dr's appointment they still called 2or 3 times while I was at appointment I finally told them come pick up the mower I have been paying on because I don't know when I will get payment I told them this several times one would think work with me I hv never missed a payment and if I did I paid it on next due date I won't go through them again

Nothing bad to say about my experience here. They were super accommodating and got me in and out of there in record time and with exactly what I needed. Their option to buy out your item in 6 months completely eliminates the massive interest you pay on the item. Definitely worth it! Edit: they will call you daily after you miss a payment. Your best bet is to be honest and tell them when you can't make a payment. They will work with you. Do not ghost them. These people are amazing here and understand the stress of living paycheck to paycheck.

I bought a washer 2 mo ago there..flat out bought it bc home depot said it would be two or 3 months on back order due to covid. Well its been used for a month now and died and I basically paid twice the worth just 2 get it that day. It would be nice if they were open to contact but heyyy..who needs a washer

I have rented and now own several items from this particular store and I have found all to be friendly but one woman named Donna. She doesn’t smile like the rest of them and isn't very pleasant. She is the reason I am only giving four and not five stars. And because I deal with mostly the other staff, is the reason I will continue to do business there. I also like the way they treat me as a repeat customer for years. And Donna almost put my money on someone else’s account until I mentioned an item I have and the other person didn’t have that item. She said oops wrong person, what’s your name? And I think she’s the asst mngr. 🤔

We are good customers that pay what we owe every month & we are still harassed, called constantly & given attitudes by 2 different employees!! I’d hate to see how they treat the people that don’t pay what they owe!! They aren’t completely honest about availability or pricing, & if you are a co-applicant on someone else’s application who wants to rent your own merchandise they’ll put your application under the person who you co-applied merchandise with- though you wanted to rent something separately for yourself!!