Rent-A-Center

I started coming because they do Amazon returns & that’s where Amazon says to return my items. There’s an older guy with a gray long beard that always complains about doing the returns. I don’t know why he tells other people this if thats the option we get when we need to return stuff. Quit your job if you don’t like it 😓🤷🏻‍♀️

Looking for a 14" foam mattress they didn't carry them.

I have nothing bad to say about Rent-A-Center I have a nice bed from them I pay every week it's good quality service

Very understanding with great service

First and foremost, I want to make it clear that I have no complaints about your employees. Every one of them I've encountered has been professional, respectful, and helpful. This message is not directed at them, but rather at the corporate leadership and ownership behind Rent-A-Center. What I take serious issue with is the excessive markup on your products. I understand that, as a business, you need to generate a profit — that’s the nature of retail. However, marking items up three to four times their actual retail value, and then renting them out repeatedly, borders on exploitation. It’s price gouging, plain and simple. This business model disproportionately targets low-income individuals and families — the very people who turn to Rent-A-Center because they can't afford to pay large sums up front. Let’s be honest: wealthy individuals aren’t walking into your stores to rent particle board furniture. Your entire customer base is made up of hardworking people doing the best they can with limited resources. And instead of offering them a fair opportunity, you trap them in a cycle of endless payments on overpriced, low-quality goods. Let me be even more direct — the products you’re offering are often cheaply made, pressed wood furniture and lower-end electronics, yet you charge premium prices for them. Then you rent them out again and again, raking in profit far beyond their actual value. That’s not helping people — that’s preying on them. And as if that weren’t enough, the tools you provide your employees to do their jobs are outdated and barely functional. For all the money you pull from working-class Americans, the least you could do is invest in better computer systems and improve your app and website. As it stands, your digital systems are some of the worst I’ve ever encountered — slow, glitchy, and unreliable. It’s so bad that your staff often has to double their workload just to complete a simple rental transaction. That’s not just unfair to customers — it’s unfair to your employees. While this may be “just business” to you, it’s one of the many reasons why people remain stuck in poverty. And whether or not you want to admit it, that has consequences. You may not care now, but eventually, we all answer for the way we treat others — especially those who trusted us when they had nowhere else to turn. So, let me be one of the few who says it plainly: Shame on you. I hope that when the time comes to face the other side, you’re prepared to explain how you made your fortune — not by helping people rise, but by keeping them down. Sincerely, Joshua Shirley

Jeff is a great sales manager to work with always goes above and beyond too help as much as he can,even taking part in delivering merchandise. Kevin,Keisha and Jeff are truly assets to Rent a Center Operations