Last checked 2 weeks ago
Rent-A-Center
209 E 23Rd St, Ottawa, KS 66067
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
209 E 23Rd St, Ottawa, KS 66067
Get directionsPhone
(785) 242-1530Customer reviews
40 reviews
Parking lot very clean show floor very eye catching customer service is excellent in the restroom is very clean.
Parking lot very clean show floor very eye catching customer service is excellent in the restroom is very clean.
Only giving one star so I can leave a comment. This place sucks. Inexperienced people work here. Tore half of the front of my house off to try and get a washer and dryer in I told them to turn them the other direction and got it wont fit we measured it. So when I got home I measured it and there was plenty of room and they went right in after they finally listened to me. Then the washer just quit working I called to tell them no answer at first then the phone went to busy signal. They finally answered said they'd call me back with a pickup time never called got a text then next day saying they'd be there from 1 to 3 the next day. Next day gets here no one showed up mind you I'm at work so I have to have someone at my house waiting for them. I get home around 530 that day call them the guy on the phone says hell call the driver and have him stop by. I never told him who I was so he knew exactly why I was calling. Then I had to leave so my son stayed there saw the guy driving up and down the road so he chased him down to tell him where our house is. Only to get told yeah I know I was debating if I wanted to stop or not. These people are dirty they need showers. Cody and the old team from rent a center were amazing these new people are not.
Only giving one star so I can leave a comment. This place sucks. Inexperienced people work here. Tore half of the front of my house off to try and get a washer and dryer in I told them to turn them the other direction and got it wont fit we measured it. So when I got home I measured it and there was plenty of room and they went right in after they finally listened to me. Then the washer just quit working I called to tell them no answer at first then the phone went to busy signal. They finally answered said they'd call me back with a pickup time never called got a text then next day saying they'd be there from 1 to 3 the next day. Next day gets here no one showed up mind you I'm at work so I have to have someone at my house waiting for them. I get home around 530 that day call them the guy on the phone says hell call the driver and have him stop by. I never told him who I was so he knew exactly why I was calling. Then I had to leave so my son stayed there saw the guy driving up and down the road so he chased him down to tell him where our house is. Only to get told yeah I know I was debating if I wanted to stop or not. These people are dirty they need showers. Cody and the old team from rent a center were amazing these new people are not.
Nine years of doing business with them. And to get a new phone and some other things.They tell me I don't qualify for for it, because I have to be at a certain level with them, 9 years doing business with them, a lot of money spent there to be treated like this. Never again will I ever go back to them
Nine years of doing business with them. And to get a new phone and some other things.They tell me I don't qualify for for it, because I have to be at a certain level with them, 9 years doing business with them, a lot of money spent there to be treated like this. Never again will I ever go back to them
Bought a TV as well as a laptop from here. NEVER AGAIN!!!! AS SOON AS THE TV WAS PAID OFF I'VE HAD NOTHING BUT ISSUES WITH IT! IT REFUSES TO STAY CONNECTED TO THE INTERNET, BUT YET MY OTHER TV THAT I BOUGHT FROM WALMART ALWAYS STAYS CONNECTED TO THE INTERNET!!! AND THE LAPTOP IS THE EXACT SAME WAY NOW THAT ITS PAID OFF! I WILL NEVER BUY ANYTHING FROM ANY RENT-A-CENTER AGAIN!!!! THEY'RE STUFF WORKS WHILE YOUR PAYING ON IT, BUT AFTERWARDS IT GOES TO SHIT!!!!! SAVE YOUR MONEY AND JUST GO BUY ONE AT WALMART!!!! THESE PLACES ARE A JOKE!!!!!!! AND I ENDED UP PAYING TRIPLE WHAT THE DAMN TV IS WORTH!!!! DO NOT RECOMMEND AND WOULD GIVE ZERO STARS IF I COULD!!!!!!!!!!!!
Scott and Cody are amazing! They helped me get all the furniture I wanted for a really good payment and fast. My living room is my dream living room now. Thank you guys
Don't... Just don't. You will pay over 3 or more times the cost for an item. They will take advantage of your inability to purchase up front with interest rates that should be illegal. And the items you purchase are inferior Chinese junk that will not last and once you spend years paying off this junk you have nothing but empty pockets. They have very limited selection of even decent electronics and furniture... The warranty is a joke, and the staff is more like loan sharks rather that retail.
Don't... Just don't. You will pay over 3 or more times the cost for an item. They will take advantage of your inability to purchase up front with interest rates that should be illegal. And the items you purchase are inferior Chinese junk that will not last and once you spend years paying off this junk you have nothing but empty pockets. They have very limited selection of even decent electronics and furniture... The warranty is a joke, and the staff is more like loan sharks rather that retail.
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