Rent-A-Center
Open right now until 6 PM. Call ahead and they will tell you what is on the floor today.
1214 S Gilbert St, Iowa City, IA 52240 (319) 337-9900
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
1214 S Gilbert St, Iowa City, IA. Open until 6 PM.
Call (319) 337-9900 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours confirmed with the store Oct 11, 2026. Call ahead on a holiday.
Customer reviews
I feel bad giving them even one star, because zero stars was not an option. The customer service at this location is extremely poor. It appears that the delivery drivers run the manager, as she does not seem to know how to perform her responsibilities. The team is very childish when it comes to handling situations, and the overall experience was unacceptable. They even retaliate against customers after receiving an honest review on the survey they send out, which is completely unprofessional. Do not do business with the Rent-A-Center in Iowa City. I have video evidence on my Ring camera that clearly shows how unprofessional and inadequate their service is. This place is truly terrible.
I was planning to purchase furniture from the Rent-A-Center in Iowa City, but after hearing what my friend experienced, I will not be going anywhere near this location. She explained that she had a payment plan and was making her payments on time, yet still ended up dealing with a series of issues. First, the couch that was delivered to her was dirty, and the delivery crew damaged her walls while bringing it inside. When she addressed these concerns, they did not take her seriously. She also mentioned that the workers were tossing her couch cushions and were disrespectful when she confronted them about it. She then spoke with the manager, who told her she would “talk to the delivery guys.” However, when they brought the replacement couch, my friend wasn’t home—only her siblings were. According to them, the delivery crew refused to go inside the house because of the previous situation. They made the kids drag the old couch into the garage and move everything themselves. When my friend asked who would set up the new couch if the crew refused to enter the home, it became clear that no one was willing to assist her. After going back and forth with the customer and offering no real solution, the delivery driver even threatened to cancel her agreement if she did not agree to have the couch dropped off in the garage without assembly. Based on everything she went through, I definitely will not be making any purchases from this location. The way she was treated is completely unacceptable, especially from a company that claims to provide customer service.
Purchased a brand new PS5 bundle. VERY satisfied with the rental service at THIS store (Iowa City) particularly. Everyone employee was pleasant and courteous. Am going to be starting a new agreement in 2 days, and look forward to more. Thank you so much.
I will never do business with rent a center in Iowa city ever again… they are so pushy… literally my bill is due by end of day and they called the same day to demand payment…. They have lack of communication until they want money… super disappointed in they way they business…
I been going to this RAC for 9 years. Katy is the first person to greet us the first time. We went there and ever since we ask for Katy. She’s very professional, caring person and really understanding. Never had a problem with them. I highly recommend RAC Iowa city and go to Katy.
It's nice when the manager greets you with a friendly smile and....remembers your name all while multitasking😊. I love the Iowa City store because they always have what your looking for and at great prices. Thank you Katie for a great experience today.
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Categories at this store
Each opens that category across Iowa City. The count is the Iowa City stores carrying it.
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.