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Rent-A-Center

Closed · Opens 10 AM 3.6 (73 reviews) on Google

120 S Memorial Dr, New Castle, IN 47362

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Rent-A-Center is located at 120 S Memorial Dr, New Castle, IN. Check the store hours listed on this page for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (765) 593-0300 or visiting in person at 120 S Memorial Dr, New Castle, IN.

Hours

Monday 10:00 AM – 6:00 PM
Tuesday (Today) 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday Closed

Location

120 S Memorial Dr, New Castle, IN 47362

Get directions

Customer reviews

3.6

73 reviews

5
70%
4
0%
3
0%
2
0%
1
30%
Have you visited this store? Write a review on Google
Ebony Turner
Ebony Turner 1 month ago

Konnor was outstanding. He took care of my Amazon returns in a positive and professional manner. He gave service with a smile and was really helpful since this was my first time returning at the rent a center. Thank you so much Konnor

Ebony Turner
Ebony Turner 1 month ago

Konnor was outstanding. He took care of my Amazon returns in a positive and professional manner. He gave service with a smile and was really helpful since this was my first time returning at the rent a center. Thank you so much Konnor

Kai Bell
Kai Bell 2 months ago

I recently had a baby premature and hit hard times, we were struggling to make ends meet and were having to decide on taking things back, we got an extension first, but still were struggling, Jayden, the store manager, worked with us and helped us out tremendously. The staff here is always so kind and to be shown kindness when we’re struggling meant so much to us. We will continue to be customers here just because of how kind and understanding they are. Give ALL of them a raise. They deserve it. I can’t recall anywhere I’ve been treated so kindly and with so much understanding.

Kai Bell
Kai Bell 2 months ago

I recently had a baby premature and hit hard times, we were struggling to make ends meet and were having to decide on taking things back, we got an extension first, but still were struggling, Jayden, the store manager, worked with us and helped us out tremendously. The staff here is always so kind and to be shown kindness when we’re struggling meant so much to us. We will continue to be customers here just because of how kind and understanding they are. Give ALL of them a raise. They deserve it. I can’t recall anywhere I’ve been treated so kindly and with so much understanding.

Angie Lee Bennett
Angie Lee Bennett 1 year ago

Very good customer service. No credit checks! You can rent furniture or appliances or rent to own. My central air had stopped working, and I needed an air conditioner fast! So I went to the rent a center on Broad Street in New Castle. This place is called Myers. It's a smaller branch of the Rent a Center off of Hwy 3. They were very nice and helpful. I paid like $28 and went home with a brand new air conditioner. I on l y needed it for about 3 weeks. So I was able to take it back and return it. They gave me no problems and told me I could come back any time!

Angie Lee Bennett

Very good customer service. No credit checks! You can rent furniture or appliances or rent to own. My central air had stopped working, and I needed an air conditioner fast! So I went to the rent a center on Broad Street in New Castle. This place is called Myers. It's a smaller branch of the Rent a Center off of Hwy 3. They were very nice and helpful. I paid like $28 and went home with a brand new air conditioner. I on l y needed it for about 3 weeks. So I was able to take it back and return it. They gave me no problems and told me I could come back any time!

Cindy Sexton
Cindy Sexton 1 year ago

Will never purchase from Rent A Center ever again! Went to pay off my washer on the 6 mo same as cash option. Store closed at 6 pm on Friday went back Saturday morning at 9 am and they didn't open until 10 went back at 10 only to be told that offer ended at midnight.Now want an extra $100 to pay off. Hope their $100.makes them happy because they just missed out selling me a dryer

Cindy Sexton
Cindy Sexton 1 year ago

Will never purchase from Rent A Center ever again! Went to pay off my washer on the 6 mo same as cash option. Store closed at 6 pm on Friday went back Saturday morning at 9 am and they didn't open until 10 went back at 10 only to be told that offer ended at midnight.Now want an extra $100 to pay off. Hope their $100.makes them happy because they just missed out selling me a dryer

Rachal Hughes
Rachal Hughes 3 years ago

We bought a used couch and loveseat. When it was delivered it was extremely nasty I even told them and it wasn't a big deal to them. They were infested with bedbugs. I got rid of them. I have things I have to pay off but we will never buy from them again. They want to argue about them not having them

Dakota Neal
Dakota Neal 3 years ago

Very nice. Very fast. Very easy. Didn’t have what I wanted in stock but they found one about half an hour away and was able to pick it up same day

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.