Last checked 1 month ago
Rent-A-Center
811 Bloomington Rd, Champaign, IL 61820
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
811 Bloomington Rd, Champaign, IL 61820
Get directionsPhone
(217) 398-3660Customer reviews
81 reviews
I tell you what this has been the best experience working with Rent-A-Center. You get ahead of the ball game when deals come out and they’re very communicative. I love the customer service that I get every time I go and especially with holidays around the corner, hiding what needs to be hid lol Got a last-minute gift and didn’t want the little one to see and they sure came through for me!!! I highly recommend this Rent-A-Center to anybody Happy holidays
I tell you what this has been the best experience working with Rent-A-Center. You get ahead of the ball game when deals come out and they’re very communicative. I love the customer service that I get every time I go and especially with holidays around the corner, hiding what needs to be hid lol Got a last-minute gift and didn’t want the little one to see and they sure came through for me!!! I highly recommend this Rent-A-Center to anybody Happy holidays
Drew at the store was amazing. Great customer service. Took the time to go through what to expect and when delivery would be. The delivery guys were really good too. Took the time to check out where I wanted my stove to be placed and even though my home is old and dinged up they took the time to be careful with the delivery
Drew at the store was amazing. Great customer service. Took the time to go through what to expect and when delivery would be. The delivery guys were really good too. Took the time to check out where I wanted my stove to be placed and even though my home is old and dinged up they took the time to be careful with the delivery
Gaige is awesome, we wouldn’t have bought the couch if it wasn’t for him. The two gentlemen, who Delivered and set up my sofa are also wonderful. Everyone was polite, professional and knowledgeable.
Gaige is awesome, we wouldn’t have bought the couch if it wasn’t for him. The two gentlemen, who Delivered and set up my sofa are also wonderful. Everyone was polite, professional and knowledgeable.
I work crazy retail hours and after 20 years, my old reliable fridge decided to quit working. New Year's Eve Eve, my husband and I showed up 10 minutes before closing time since it was the only time we had found to stop in. Doors were locked and we tried looking in through the window when an employee noticed us. Andrew went over and above to make sure we were set up for when the store was open the next business day. We are scheduled for delivery on our new fridge and we greatly appreciate Andrew's help with the paperwork to get us set up after the holiday as quickly as possible. If you need furniture, appliances big & small, cellphone, computer of any kind; this rent to own store is a very polite, knowledgeable and willing to work with customers. A 5 star experience
I work crazy retail hours and after 20 years, my old reliable fridge decided to quit working. New Year's Eve Eve, my husband and I showed up 10 minutes before closing time since it was the only time we had found to stop in. Doors were locked and we tried looking in through the window when an employee noticed us. Andrew went over and above to make sure we were set up for when the store was open the next business day. We are scheduled for delivery on our new fridge and we greatly appreciate Andrew's help with the paperwork to get us set up after the holiday as quickly as possible. If you need furniture, appliances big & small, cellphone, computer of any kind; this rent to own store is a very polite, knowledgeable and willing to work with customers. A 5 star experience
How is it when I have a complaint about the new "manager" and call corporate that have THAT MANAGER call me back? Of course he won't agree he has done anything wrong. I had such a great experience with Rent A Center when I first started using them 7 months ago. However, now it is awful. They even went so far as to change a contract with me, on a USED couch and try to charge me full retail price. They won't "fix" that until my past due items are paid. (Which I tried to pay over the phone to Kenneth and Destiny and they said they could not take the payment) Long story short, RUN from this store until they get someone in who can clean up the messes. And, Brian, if you are the one replying... it is incredibly unprofessional to call the person who made a complaint about you and tell them you are the only one who will be able to talk to me. Surely, you have a boss. Edit: I received a call from Nick, a regional manager. He took the time to listen, and we came up with a solution to the issue in just a few minutes. Good customer service goes a long way. Unfortunately I have decided not to use the rent a center in Champaign for any future business I am happy a few good employees remain.
How is it when I have a complaint about the new "manager" and call corporate that have THAT MANAGER call me back? Of course he won't agree he has done anything wrong. I had such a great experience with Rent A Center when I first started using them 7 months ago. However, now it is awful. They even went so far as to change a contract with me, on a USED couch and try to charge me full retail price. They won't "fix" that until my past due items are paid. (Which I tried to pay over the phone to Kenneth and Destiny and they said they could not take the payment) Long story short, RUN from this store until they get someone in who can clean up the messes. And, Brian, if you are the one replying... it is incredibly unprofessional to call the person who made a complaint about you and tell them you are the only one who will be able to talk to me. Surely, you have a boss. Edit: I received a call from Nick, a regional manager. He took the time to listen, and we came up with a solution to the issue in just a few minutes. Good customer service goes a long way. Unfortunately I have decided not to use the rent a center in Champaign for any future business I am happy a few good employees remain.
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