Rent-A-Center
150 S Kennedy Dr, Carpentersville, IL 60110 (847) 426-7500
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What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
150 S Kennedy Dr, Carpentersville, IL.
Call (847) 426-7500 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours not on file
This location has not published its hours. Call (847) 426-7500 before you go.
Customer reviews
Twice now I have had different people on a post card with my address. Last week they tried to deliver a $2000 audio system in someone else’s name. My credit has been run which I don’t know how. No credit taken out thank god. When I called the store I was put on hold for 10 minutes then very short with me when I explained why I was calling and was them put back on hold for another 20 minutes. Do not trust them they are scammers and credit thieves . Just for the record I have never walked into one in my life.
I’m writing on behalf of my daughter who had to deal with this mess. She got approved for $2000, reached out to the store about a bedroom set, and Marcus said he’d help her out even though it was close to closing time. He mentioned the set wasn’t in their store but promised to check other locations. Cool. After that? Crickets. She called multiple times, Marcus was never available. One new guy didn’t know anything and Joel was just as unhelpful. My daughter finally said, “You know what, just cancel everything, I’ll go elsewhere.” Joel insisted he’d reach out to Marcus and follow up but never did. She ended up going somewhere else, got her order placed and delivered within days.
I wrote a review but took it down but I really feel that customers should be aware of the treatment they could be facing!!! I have been a customer for over 3 years and purchased $1000.'s of dollars there purchasing big items. My bill for ANOTHER product I began purchasing for a Nintendo Switch (for my grandson) I was "4" days late after explaining my problem to Marcus and JOELL with making the payment ($98 which is ridiculous!!!) and asked for a few more days. PAYMENT WAS DUE NOV 3RD AND ON THE 7TH "JOELL" CAME AND TOLD ME HE HAD TO TAKE IT BACK!!! "4" DAYS LATE???!!! I WILL "NEVER" IN MY LIFE STEP FOOT INTO THAT STORE AGAIN!!! BEING A LOYAL CUSTOMER BY "NEVER" MISSING ONE SINGLE PAYMENT ON "ANY" OF MY PURCHASES GOT ME NOWHERE. MARCUS OFFERED TO BRING IT BACK AND WORK OUT SOME KIND OF DEAL. ABSOLUTELY NOT!!! "JOELL" SERIOUSLY SHOULD NEVER HAVE TAKEN IT IN THE FIRST PLACE!!! I THOUGHT I HAD A GREAT RELATIONSHIP WITH THEM!!! I WOULD SERIOUSLY AVOID DOING ANY BUSINESS WITH JOELL AT ALL!!! I ONLY NEEDED A FEW MORE DAYS TO MAKE SOME KIND OF PAYMENT!!! SHAME ON YOU JOELL!!! AND NO I "DID NOT" ACCEPT THE NINTENDO SWITCH BACK!!!
I had posted a few weeks ago about the problems I was having with Rent A Center about my washer but I would like to come on here an say that Marcus (the store manager) made the corrections necessary to give me a new washer. And I also ended up starting a new agreement on a new mattress as well. So this whole experience turned out with a good result it took a few weeks to get everything resolved but it’s done and I’m appreciative. I have been with this location since 2023 and we may still bump heads but Marcus really does treat me like family. Just wanted to come on here and give an update regarding my last post.
I was debating on coming on here to leave a review because the service started off very good and Marcus a Joel was good people but I started feeling like my service wasn’t appreciated. I got a washer & dryer an had them for about few months until my dryer went out they came an gave me a replacement until it got fixed but just ended up letting me keep the replacement since it was the same exact dryer. Then I paid off the dryer an washer with like $145 dollars left after paying over a thousand dollars. Then I got a Nintendo switch that I was paying on but really honestly wasn’t using it so I had them pick it up but before that my washer started acting up would make sounds an not properly wash our clothes. I called an Marcus gave me a date that they would come out to fix washer and lied to me about the date no one ever came so when I called for Nintendo switch to be picked up they never mentioned the washer again. After spending my hard earned money on this washer now I’m stuck with a washer that works when it wants too. Another reason why I wouldn’t come back to this rent a center is that they call you days before your payment is do worse then a bill collector an they tell you one thing an it never happens. I just regret giving my money to a company who doesn’t appreciate they clients or customers. But yet their at my neighbor house on a regular with no problems.
Related pages
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.