Aaron's

Do not use this place. They gave my grandmother a bedroom set with bedbugs. They refused to pick up the furniture so we had to get someone to drop it off at their establishment. Then they proceeded to harass my grandmother for payment. They prey on people and give them bedbug-ridden furniture. Stay away!

Do not use this place. They gave my grandmother a bedroom set with bedbugs. They refused to pick up the furniture so we had to get someone to drop it off at their establishment. Then they proceeded to harass my grandmother for payment. They prey on people and give them bedbug-ridden furniture. Stay away!

I was reading all the horrible comments on here. So recently I rented a washer and dryer from Aaron’s in Valdosta, I completed my order online so I never entered the store. I had the best customer service. The Two men that delivered it to my home were very professional and nice. They called me out to check the washer and dryer and went over how to operate. I have a long driveway and I said you can turn around in the grass he said No Ma’am we are not allowed to do that I said it’s okay. He replied no Ma’am but thank you. So I had a great experience and about to rent something else pray all goes the same.

I was reading all the horrible comments on here. So recently I rented a washer and dryer from Aaron’s in Valdosta, I completed my order online so I never entered the store. I had the best customer service. The Two men that delivered it to my home were very professional and nice. They called me out to check the washer and dryer and went over how to operate. I have a long driveway and I said you can turn around in the grass he said No Ma’am we are not allowed to do that I said it’s okay. He replied no Ma’am but thank you. So I had a great experience and about to rent something else pray all goes the same.

Worst customer service period. Im an SA survivor and had to ask the delivery driver 3 times to leave my home and thought I was going to have to call the police. Attempted to talk to the manager Shedrick who was as bad as the delivery driver that violated my home by not leaving when asked to 3 times. Then spoke to the regional manager who Instead of having any compassion or empathy, chose to inform me of how many lawyers we had through Aaron's. But I didn't even realize how bad this company is until I was out and about telling people about my experience because I believe word of mouth is a companys best or worst advertisement and guess what, the names Aaron's, Shedrick, and apparently Mark are well known for their poor customer service and unprofessionalism. But anyway, after they chose to close my account and no longer do business with me instead of taking accountability and making things right, they only refunded me half of my down payment back. I tell you, this place is bad. But as bad as word of mouth is in this town about that place, and as fast as places are closing down these days, they won't be in business much longer either with their attitudes.

Worst customer service period. Im an SA survivor and had to ask the delivery driver 3 times to leave my home and thought I was going to have to call the police. Attempted to talk to the manager Shedrick who was as bad as the delivery driver that violated my home by not leaving when asked to 3 times. Then spoke to the regional manager who Instead of having any compassion or empathy, chose to inform me of how many lawyers we had through Aaron's. But I didn't even realize how bad this company is until I was out and about telling people about my experience because I believe word of mouth is a companys best or worst advertisement and guess what, the names Aaron's, Shedrick, and apparently Mark are well known for their poor customer service and unprofessionalism. But anyway, after they chose to close my account and no longer do business with me instead of taking accountability and making things right, they only refunded me half of my down payment back. I tell you, this place is bad. But as bad as word of mouth is in this town about that place, and as fast as places are closing down these days, they won't be in business much longer either with their attitudes.

They are so nice and helpful and the delivery guys are just awesome . They are all professional and fast those who work inside the store and the ones who work the deliveries. Love you Valdosta Aaron's employees you guys rock!!!!!

Received a sofa in March and we unwrapped it and it had roaches we cleaned out the sofa and in may purchased a new sofa so we didn’t have to use it anymore and we mentioned it to the delivery drivers and they said they couldn’t take it. Called the store they won’t accept it and expect us to pay and the workers lied and said they seen roaches in our apartment which is ridiculous to go that far and lie Is actually insane, I can’t even believe that they would lie t like that I would not recommend anyone to come here because they can say anything to make you sound bad and you can’t even defend yourself. If I could give this business a one star I would the customer service is horrible, please go anywhere else before you decide to come here.

Received a sofa in March and we unwrapped it and it had roaches we cleaned out the sofa and in may purchased a new sofa so we didn’t have to use it anymore and we mentioned it to the delivery drivers and they said they couldn’t take it. Called the store they won’t accept it and expect us to pay and the workers lied and said they seen roaches in our apartment which is ridiculous to go that far and lie Is actually insane, I can’t even believe that they would lie t like that I would not recommend anyone to come here because they can say anything to make you sound bad and you can’t even defend yourself. If I could give this business a one star I would the customer service is horrible, please go anywhere else before you decide to come here.

What an experience here, the price is low for down payment, which I like, the customer service is ok, I had a little issue with my order which they delivered me an old used table which I requested a new one, there was two switches with my order, but it was handled very well with no problem at all. Yes My table came brand new which I do enjoy.