Aaron's

Jaon and Shawn are the kindest, friendliest people are the store. Joe and Jill helped me choose what I wanted, it was affordable and I am a regular customer. I’ve NEVER been disappointed in these 4 years employees, they know me on a first name basis and treat me like family.

Jaon and Shawn are the kindest, friendliest people are the store. Joe and Jill helped me choose what I wanted, it was affordable and I am a regular customer. I’ve NEVER been disappointed in these 4 years employees, they know me on a first name basis and treat me like family.

If I could give them a zero stars I would! Joe is the worst. Literally brought a washer and dryer to my house I told them they don’t have to hook up I’m in a rush to go back to work. He says they can’t give it to me if they aren’t hooking it up so I say I can pull the other washer dryer out the room will only take a second they can hook it up. He tells me you have a washer and dryer you don’t need this one. I’m telling him this one is broke and how is it any of your buisness if I have one already I’m trying to upgrade it and the other one messes my clothes up and I’m paying for this one? I said they could come in and hook it up and he refused because I have one and wasted my time. Don’t go here and do not go to Joe!! The absolute worst place and I have rented before! He needs to be fired! That is absolutely ridiculous I don’t even feel comfortable going back then contacted the other store and told them don’t rent to me??

If I could give them a zero stars I would! Joe is the worst. Literally brought a washer and dryer to my house I told them they don’t have to hook up I’m in a rush to go back to work. He says they can’t give it to me if they aren’t hooking it up so I say I can pull the other washer dryer out the room will only take a second they can hook it up. He tells me you have a washer and dryer you don’t need this one. I’m telling him this one is broke and how is it any of your buisness if I have one already I’m trying to upgrade it and the other one messes my clothes up and I’m paying for this one? I said they could come in and hook it up and he refused because I have one and wasted my time. Don’t go here and do not go to Joe!! The absolute worst place and I have rented before! He needs to be fired! That is absolutely ridiculous I don’t even feel comfortable going back then contacted the other store and told them don’t rent to me??

Purchased a bedroom set bout 3 yrs ago. Paid it off less than a year ago. last night my husband plopped on the bed and the bed frame broke!!!! Bedroom set was around 5000.00 called customer service and was told there was nothing they could do for me because it's been more than 60 days that my furniture was paid off. Poor quality furniture for the price. A bed frame should last more than 3 years

Purchased a bedroom set bout 3 yrs ago. Paid it off less than a year ago. last night my husband plopped on the bed and the bed frame broke!!!! Bedroom set was around 5000.00 called customer service and was told there was nothing they could do for me because it's been more than 60 days that my furniture was paid off. Poor quality furniture for the price. A bed frame should last more than 3 years

If I could give no stars I would it’s terrible the way a business you’re giving your money to would treat you. Sometimes all payments can’t be made on time but Aaron’s doesn’t understand that instead they make things personal and call you from employees personal phones when you can’t get around to answering their calls. VERY UNPROFESSIONAL it says nowhere in the contract that when you don’t answer the store number we’re allowed to call you from many different numbers to get in contact with you. I would NEVER recommend anybody do business with Aaron’s especially this location (basin rd). I usually don’t even do reviews but I would rather people see this before they even think to do business with them!!!! Save your money and try other places that actually have respect and don’t send threats when you can’t get to the phone.

If I could give no stars I would it’s terrible the way a business you’re giving your money to would treat you. Sometimes all payments can’t be made on time but Aaron’s doesn’t understand that instead they make things personal and call you from employees personal phones when you can’t get around to answering their calls. VERY UNPROFESSIONAL it says nowhere in the contract that when you don’t answer the store number we’re allowed to call you from many different numbers to get in contact with you. I would NEVER recommend anybody do business with Aaron’s especially this location (basin rd). I usually don’t even do reviews but I would rather people see this before they even think to do business with them!!!! Save your money and try other places that actually have respect and don’t send threats when you can’t get to the phone.

I’ve been coming to new castle Aaron’s for years. Joe IS AMAZING! His staff are great too. Everyone so friendly and welcoming. It’s not everyday you walk into a business and instantly greeted with a welcoming smile and immediate help. Thanks a ton Aaron’s. Great deals and prices.

I’ve been coming to new castle Aaron’s for years. Joe IS AMAZING! His staff are great too. Everyone so friendly and welcoming. It’s not everyday you walk into a business and instantly greeted with a welcoming smile and immediate help. Thanks a ton Aaron’s. Great deals and prices.