Rent-A-Center
609 N Azusa Ave, Covina, CA 91722
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
609 N Azusa Ave, Covina, CA 91722
Get directionsPhone
(626) 332-2628Customer reviews
48 reviews
Cindy mentioned she’s a manager and supervisor, but she’s come across as rude and unprofessional. Could Corporate ensure that future hires are professional, personable, and eager to assist customers?
Cindy mentioned she’s a manager and supervisor, but she’s come across as rude and unprofessional. Could Corporate ensure that future hires are professional, personable, and eager to assist customers?
Harrasing. Leaving mean and unprofessional letters nad phone calls. I paid 300 dolalrs into the item I rented. My family was going through financial difficulties and Rent a center did not want to work with us.
Harrasing. Leaving mean and unprofessional letters nad phone calls. I paid 300 dolalrs into the item I rented. My family was going through financial difficulties and Rent a center did not want to work with us.
I contacted this store to get a computer and upon arriving to store I was greeted by Manager Sandy and her associate Syllia and these women super professional super nice. I decided to switch stores from El- Monte due to some bits of crazy attitude from El-Monte and these ladies were super happy to have me and to set me up with a good computer. I highly recommend them and another plus to this location its super clean. (overall wonderful experience)
I contacted this store to get a computer and upon arriving to store I was greeted by Manager Sandy and her associate Syllia and these women super professional super nice. I decided to switch stores from El- Monte due to some bits of crazy attitude from El-Monte and these ladies were super happy to have me and to set me up with a good computer. I highly recommend them and another plus to this location its super clean. (overall wonderful experience)
Customer service representative was great and we were told we would hear from someone to set up delivery date on Monday since delivery is not done on weekends...We called Monday they didnt have any info saying someone will call, they never did. Now on Tuesday we were told we would get a call or message about deliver for Wednesday..It's Wednesday and the time delivery was set for was 4-6 but that never happened..we never received a call or text telling us anything..it is now 8pm Wednesday and we have no way of contacting anyone and no one has contacted us..We have no bed to sleep on tonight..This is the worst service I have ever experienced from rent a center..we are very disappointed..
Customer service representative was great and we were told we would hear from someone to set up delivery date on Monday since delivery is not done on weekends...We called Monday they didnt have any info saying someone will call, they never did. Now on Tuesday we were told we would get a call or message about deliver for Wednesday..It's Wednesday and the time delivery was set for was 4-6 but that never happened..we never received a call or text telling us anything..it is now 8pm Wednesday and we have no way of contacting anyone and no one has contacted us..We have no bed to sleep on tonight..This is the worst service I have ever experienced from rent a center..we are very disappointed..
They can never seem to answer the phone at this location. I keep calling and calling and answering machine says " all of.our representatives are busy assisting other customers" well I happened to pass by and called again and noticed that the phone just keeps ringing and person at the front was just looking at there phone, and people on the back was just laughing and talking. And the phone just kept on ringing... like really...don't know who trained their staff but looks like someone need to come check on them...
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.