Aaron's

I’ve purchased my items dealt directly with the store manager at Camp Robinson . I was given agreements (10) at one time . Paying like I said I would in amount of time agreed. A month later I was told that the district manager said I was to return all of my items . So I returned a few ;some Of the items where marked down and I never knew what was going to which account it always was put in store credit and someone would distribute it out the accounts that where needed . I requested a meeting with district manager and I have yet been able to receive that meeting or have it been set for me to speak with him . I very unsatisfied with the customer service and service I have received. If it was not possible for me to have this amount agreements to start with I don’t feel like it should’ve been stated from the beginning. I am also getting call threats of getting a warrant on my name when I have did nothing but been in contact with the store as well as I visit frequently. I tried to make my payment $389 I believe last week a representative told me to wait on the store manger . He was busy at the time on a call . I waited for a minute. Then he told me that he would have him call me to get payment for the account. A week goes by no call and yesterday 06/09/2026 that’s when I get a voicemail that I was getting a police report out on me . Call back 06/09/2026 to get everything adjust paid a portion was told 06/10/2026 they would pick up items I wanted returned . They was not able to pick up items said it may be tomorrow , Friday , Saturday or Monday . Hung up and called back to get things adjusted . Im not happy with my poor services at all I would rate this as 0 for customer service overall

This store is not a good store to rent from because of poor customer service. The store manager Marcus is not professional at all.

This store is not a good store to rent from because of poor customer service. The store manager Marcus is not professional at all.

Very rude and disrespectful they don’t know how to talk to NOBODY. I was scheduled to make a payment today the manger come call at 8 this morning mind you the store don’t open till 10 ,asking when ima make a payment can I brush my teeth first didn’t even say good morning or nothing just when you gone make a payment . Calling like I’m a week late on a$13 payment that’s due today it’s still the morning time didn’t even give me time to pay.

My first time ever going and trust me my last time ever going First of all what hit's is the music with the explicit lyrics. This is the most unprofessional place I have ever been to. The young lady I'm assuming is the manager because no one else knows how to do anything or knows anything of what they're selling. I actually called first a gentleman put me on hold and say someone will be with me by the time I drove there I was still on hold. which shows you the importance of customer service. I don't know who the young lady is but you might get more business if you remove her from there. Because when you appear to be knowledgeable about their products she catches an attitude. From what I observed in my whole 4 minutes there you might want to look over your books really really carefully.

I just got a dryer delivered and set up yesterday. Didn't even dry my first load. I ran it 3 times and still wet! Called 3 times today and the first two times was told Amber was at lunch. I told them I had called an hour and a half ago and was told she was at lunch. Third time, I told them I need my dryer repaired or my $$ back. THEN they got Amber on the phone ONLY to be put on hold for 17 minutes. I hung up and called back. I was immediately put on hold. Called back AGAIN! She finally said a repair man would be out TOMORROW. If they don't satisfy me, I'm calling 7 on your side.

I just got a dryer delivered and set up yesterday. Didn't even dry my first load. I ran it 3 times and still wet! Called 3 times today and the first two times was told Amber was at lunch. I told them I had called an hour and a half ago and was told she was at lunch. Third time, I told them I need my dryer repaired or my $$ back. THEN they got Amber on the phone ONLY to be put on hold for 17 minutes. I hung up and called back. I was immediately put on hold. Called back AGAIN! She finally said a repair man would be out TOMORROW. If they don't satisfy me, I'm calling 7 on your side.

VERY DISRESPECTFUL WILL THREATEN YOU!! HARRASS YOU LIKE THE YOUNG LADY SAID!! HE WILL HANG UP IN YOU FACE. DISRESPECT YOU I SEE WHO CERTAIN PEOPLE HAVE THE JOB THEY HAVE IF I COULD GIVE 0 STARS I WOULD ID ADVISE PEOPLE IF YOU LIKE TO GET THREATEN GO RIGHT A HEAD STAY AWAY. DONT KNOW HOW TO TLK TO PEOPLE. ZERO STARS

VERY DISRESPECTFUL WILL THREATEN YOU!! HARRASS YOU LIKE THE YOUNG LADY SAID!! HE WILL HANG UP IN YOU FACE. DISRESPECT YOU I SEE WHO CERTAIN PEOPLE HAVE THE JOB THEY HAVE IF I COULD GIVE 0 STARS I WOULD ID ADVISE PEOPLE IF YOU LIKE TO GET THREATEN GO RIGHT A HEAD STAY AWAY. DONT KNOW HOW TO TLK TO PEOPLE. ZERO STARS

whoever Brian is need to work on his customer service skills I work too hard for my money and to think im about to be harassed for a weekly payment is insane when the payment goes through EVERY WEEK.. idk which one of these NLR folks done ran off on yall with but it ain’t me so yall can keep yall things from now on I’ll head back on over where my money is appreciated.