Aaron's

I'm leasing a zero turn lawnmower from arons in Talladega. The manager was dismissive and borderline rude during application process I should have left then. I signed for a pre lease so I understand that there will be wear but the only reason I agreed to the pre leased unit is to get it sooner than the following Friday. Due to the Talladega office using the wrong phone number to contact me despite my actual number being on my contract the unit was delivered even later than that. That weekend I mowed but had to purchase a new front tire before I could even use it. After replacing the tire I mowed twice and the rear tire had to be patched. I was informed they do not replace tires or belts when I signed for the mower so I handled it myself. This week the battery is dead and won't charge. I was told they don't cover batteries either. Motor and transmission only. For just under $400 a month seems like they have a hard time maintaining their products between leases. Do not use this store. Buyer beware

If I could give a triple minus zero I would! They're management does not know what they're doing at all. Went in to get a pay off amount and Leslie wrote it down for us to go to the bank and get it then when we got back to pay it they quoted $300 more! And refused to make it right! Been dealing with this store for years and this is the treatment we get!!!!! From the looks of the comments here they do everyone this way!!! I will be contacting corporate!!

Worst Aaron’s ever they can’t get their crap together

Worst Aaron’s ever they can’t get their crap together

I’m am very disappointed with this company my parents are elderly my mother 74 and my father 80 and they have been dealing with this company for over 20 years they have had a dryer that has not work correctly since it was purchased and now it has completely went out so they call the store and get told well we can get you a loaner dryer in a week and get yours fixed and then returned they told my mother well since you live in Ashland ala which is 30 mins away we can’t get there till Friday when we make our regular trips to Ashland so a company that only goes to Ashland once a week schedules one trip to save on gas I can understand saving and scheduling but to tell two elderly people who has done business with a company over 20 years and spent over 250 thousand dollars with this company in these twenty years that you will just have to wait and do with out a dryer because your loyalty and continued business with us means nothing really it really discusses me to think that there is no respect for the elderly any more or loyal customers this is what’s wrong with the world I feel that a loyal customer that has done business with me because I am a business owner and the customer has spent over 250 thousand dollars with me I’m going to help a little more than a new customer companies now seem not to care about loyalty and customer care anymore and especially when you make two elderly people do without for a week because you don’t think they deserve 10 dollars spent on gas for there continue loyalty to your company so they can wash clothes this is definitely not a company that truly cares about return customer

I’m am very disappointed with this company my parents are elderly my mother 74 and my father 80 and they have been dealing with this company for over 20 years they have had a dryer that has not work correctly since it was purchased and now it has completely went out so they call the store and get told well we can get you a loaner dryer in a week and get yours fixed and then returned they told my mother well since you live in Ashland ala which is 30 mins away we can’t get there till Friday when we make our regular trips to Ashland so a company that only goes to Ashland once a week schedules one trip to save on gas I can understand saving and scheduling but to tell two elderly people who has done business with a company over 20 years and spent over 250 thousand dollars with this company in these twenty years that you will just have to wait and do with out a dryer because your loyalty and continued business with us means nothing really it really discusses me to think that there is no respect for the elderly any more or loyal customers this is what’s wrong with the world I feel that a loyal customer that has done business with me because I am a business owner and the customer has spent over 250 thousand dollars with me I’m going to help a little more than a new customer companies now seem not to care about loyalty and customer care anymore and especially when you make two elderly people do without for a week because you don’t think they deserve 10 dollars spent on gas for there continue loyalty to your company so they can wash clothes this is definitely not a company that truly cares about return customer

I had the pleasure of meeting Ms. Destiny. She was very helpful and her customer service is awesome! Thank you Ms. Destiny.

I had the pleasure of meeting Ms. Destiny. She was very helpful and her customer service is awesome! Thank you Ms. Destiny.

We got a new living suit and when it arrived it was dirty it had stains and the recliners were bent so they didn't open or closed right. They did give our money back but when I said come get them they didn't show up when they said and they did come the next day said it would be morning time they came at 12 they were so rude. It was like they were mad to be here. They did even care about scratching floors they did care how they handled they furniture. Just RUDE!!! Never again will we use Aaron's in Talladega again!!

We got a new living suit and when it arrived it was dirty it had stains and the recliners were bent so they didn't open or closed right. They did give our money back but when I said come get them they didn't show up when they said and they did come the next day said it would be morning time they came at 12 they were so rude. It was like they were mad to be here. They did even care about scratching floors they did care how they handled they furniture. Just RUDE!!! Never again will we use Aaron's in Talladega again!!